Open to opportunities

Pavle Zivkovic

@pavlezivkovic

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Aspiring English language professional with strong communication skills.

Serbia

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What I'm looking for

I am looking for opportunities that allow me to utilize my language skills and grow in a supportive environment.

My name is Pavle Zivkovic, and I am currently pursuing a Master’s Degree in English at the Faculty of Philology and Arts in Kragujevac. With a Bachelor's Degree in English and a median grade of 8.73/10, I have developed advanced translation and proofreading skills through a comparative analysis of both English and Serbian syntax, morphology, and semantics. My academic journey has also involved engaging in interdisciplinary discussions across linguistic, pedagogical, and literary contexts.

In addition to my academic achievements, I have gained practical experience through various roles, including an internship at an elementary school and editorial work at Valkira izdavaštvo. My recent position as a Customer Support Trainee at Mebit allowed me to assist customers in English, where I honed my typing skills and learned to manage conversations using Intercom. I am passionate about leveraging my language skills and communication abilities in a professional setting.

Experience

Work history, roles, and key accomplishments

Customer Support Trainee

Mebit

Apr 2025 - Present (3 months)

Provided customer support via chat and email, resolving inquiries and assisting users in English. Utilized Intercom to efficiently manage customer conversations and track support tickets.

Customer Support Intercom Email Support Chat Support Problem Solving Communication Skills

Editorial Assistant

Valkira izdavaštvo

Dec 2024 - Present (7 months)

Engaged in editorial work for a publishing house, contributing to the review and preparation of written materials. Developed skills in content refinement and quality assurance.

Editing Proofreading Content Review Publishing Quality Assurance Written Communication

Elementary School Intern

Radoje Domanović Elementary School

Nov 2024 - Present (8 months)

Undertook an internship at an elementary school, gaining practical experience in an educational setting. Assisted with classroom activities and supported student learning.

Teaching Assistance Classroom Management Educational Support Communication

English Language Course

Akademija Oksford

Jan 2020 - Present (5 years 6 months)

Completed a C1 level English Language Course, demonstrating advanced proficiency in the English language. This intensive program focused on enhancing comprehensive linguistic abilities.

English Language Communication Skills Grammar

Education

Degrees, certifications, and relevant coursework

Faculty of Philology and Arts

Master's Degree, English

Activities and societies: Acquired key academic writing skills: paragraph structuring, thesis development, and cohesive argumentation. Additional skills: citation, summary writing, keyword research.

Acquired key academic writing skills including paragraph structuring, thesis development, and cohesive argumentation. Developed additional skills in citation, summary writing, and keyword research.

Faculty of Philology and Arts

Bachelor's Degree, English

Grade: 8.73/10

Activities and societies: Completed courses in phonemic and phonetic transcription (IPA).

Developed advanced translation and proofreading skills through a comparative analysis of both English and Serbian syntax, morphology, and semantics. Engaged in interdisciplinary discussions across linguistic, pedagogical, and literary contexts. Completed courses in phonemic and phonetic transcription (IPA).