Paval Chrispin
@pavalchrispin
Operations & Digital Systems lead blending AI-enabled product research with workflow optimization and people-centered leadership.
UgandaWhat I'm looking for
I’m an Operations & Digital Systems Lead known for improving operational efficiency, optimizing workflows, and leading cross-functional teams with a human-centered approach. I combine technical fluency—AI tools, data architecture, and catalog management—with hands-on execution to solve problems quickly, even under pressure.
In digital product and operations leadership, I design and iterate customer-facing catalog pathways to reduce friction in discovery and purchasing and increase user conversion. I integrate AI platforms (including Claude) to synthesize market evidence, automate product categorization, and draft operational specifications—then connect messaging channels, digital catalogs, and inventory tracking through end-to-end pipelines.
Across partnerships and workflow leadership, I architect field intelligence and data-collection workflows that turn community evidence into actionable insights for resource allocation. I also restructure queue management and routing logic, make evidence-based daily priority decisions, and have proven ownership by progressing from Attendant to Assistant Manager while maintaining quality standards.
Experience
Work history, roles, and key accomplishments
Digital Product & Operations Lead
Revougue Collective Thrift
Jul 2025 - Present (1 year)
Designed and iterated customer-facing catalog pathways to reduce buyer discovery friction and increase user conversion. Integrated AI tools (including Claude) to synthesize market evidence, automate product categorization, and draft operational specifications, coordinating end-to-end order pipelines.
Operations & Workflow Lead
Lexormart
Oct 2025 - Jul 2026 (9 months)
Restructured daily task scheduling and routing logic across departments to reduce operational latency. Analyzed live floor activity and stock velocity to make daily priority calls, and handled end-to-end ownership after promotion to Assistant Manager.
Global Partnerships & Digital Ops Lead
Kalama Friends Foundation
Apr 2025 - Oct 2025 (6 months)
Architected end-to-end digital data collection workflows and field intelligence systems, converting demographic and community evidence into actionable insights for resource allocation and operational strategy. Redesigned reporting infrastructure and data-capture pipelines, serving as a central bridge between ground teams and international partners to align distributed operations.
Education
Degrees, certifications, and relevant coursework
Victoria University
Certificate in Information and Communication Technology (ICT), Information and Communication Technology (ICT)
Completed a Certificate in Information and Communication Technology (ICT) at Victoria University in Kampala, Uganda.
St.Andrew Kaggwa Gombe High School
Uganda Advanced Certificate of Education (UACE), Secondary Education
Completed the Uganda Advanced Certificate of Education (UACE) at St. Andrew Kaggwa Gombe High School.
Lubiri High School
Uganda Certificate of Education (UCE), Secondary Education
Completed the Uganda Certificate of Education (UCE) at Lubiri High School.
Little Muheji Primary School
Primary Leaving Examination (PLE), General Education
Completed the Primary Leaving Examination (PLE) at Little Muheji Primary School.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
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