Open to opportunities

Paulo Sergio Vecci Caggiano

@paulosergioveccicagg

Message

I lead secure, scalable IT infrastructure and operations for business-critical services.

Italy

Message

What I'm looking for

I'm looking for an IT Manager, Infrastructure Manager, or IT Operations Manager role in an international organization where I can lead secure, reliable technology services, improve operations, and align infrastructure with business objectives.

I've built and led IT infrastructure and operations environments supporting business-critical services, multi-site operations, users, technical teams, and external technology partners for more than 25 years. I translate business requirements into reliable, secure, scalable, and cost-effective IT solutions.

I've coordinated Service Desk and N1/N2/N3 teams, led up to 20 professionals, managed suppliers and contracts, and delivered technology improvement projects across networking, cloud, cybersecurity, governance, and business continuity. I bring hands-on experience with Microsoft Azure, AWS, Google Cloud, VMware, Windows Server, Linux, Microsoft 365, ITIL/ITSM, ISO 9001, and ISO 27001 environments.

Experience

Work history, roles, and key accomplishments

IT Infrastructure & Operations Manager

Paulo Sergio Vecci Caggiano

Managed IT infrastructure and operations, leading teams of up to 20 professionals and coordinating Service Desk and N1/N2/N3 support. Delivered infrastructure projects and managed suppliers, contracts, and IT governance.