I’m looking for a strategic IT Leadership or Service Management role where I can drive governance, cloud transformation, and operational excellence within a complex enterprise or regulated environment.
GMLooking for a job
Gianluca Macchio
@gianlucamacchio
IT Service Governance Leader | ITIL Certified | Outsourcing, Cloud & Security Strategy | ex-CTO | 20+ yrs Enterprise exp
ItalyWhat I'm looking for
With over 20 years of progressive experience in IT Service Management and Governance, I help organizations achieve operational excellence and business continuity through structured processes and technology transformation.
I’ve managed complex enterprise environments in healthcare and publishing, leading both internal and outsourced teams across multiple countries. My background combines hands-on technical management with strategic leadership, ensuring compliance, efficiency, and measurable results.
Key expertise: ITIL & IT Governance, Outsourcing and Vendor Management, Cloud & Security Strategy, Project and Team Leadership.
Currently open to strategic and challenging roles in IT Leadership.
Experience
Work history, roles, and key accomplishments
PS
Current
IT Service Manager
Present S.p.A.
Jan 2024 - Present (1 year 9 months)
Manage outsourcing service at Azienda Ospedaliera Maggiore della Carità, coordinating 12 on-site personnel and remote SOC/backup services while liaising between end-customer IT managers and multiple outsourcers; also serve as project manager for service initiatives.
DP
Chief Technology Officer
DeAgostini Publishing
Jan 2008 - Oct 2023 (15 years 9 months)
Led IT infrastructure strategy and security for the Publishing division (500 users, 6 locations), drove migration to Hybrid Cloud and Microsoft 365, implemented SOC and centralized SAP delivery, and managed outsourcing transitions across multiple countries.
DE
IT Systems Operations Manager
DeAgostini Editore
Jan 2004 - Dec 2007 (3 years 11 months)
Managed server farms and a team of 5 senior specialists; led centralization and reengineering projects for 250 sales agencies and drove server/storage consolidation and SAP technology upgrades.
ID
Database Administrator
Istituto Geografico DeAgostini
Jan 1997 - Jan 2004 (7 years)
Managed Oracle and DB2 databases and a junior DBA; executed database consolidation reducing instances by 50% and designed near real-time update procedures for a historical customer data warehouse.
ID
System Administrator
Istituto Geografico DeAgostini
Jan 1992 - Jan 1997 (5 years)
Administered VM, OS/390 and AIX systems supporting publishing operations, ensuring reliability of core mainframe and UNIX environments.
ID
Data Center Operator
Istituto Geografico DeAgostini
Jan 1990 - Jan 1992 (2 years)
Operated data center infrastructure and supported daily operations for publishing IT services.
Education
Degrees, certifications, and relevant coursework
RT
Regione Piemonte (vocational training)
Vocational Training Certificate, Information Technology
Grade: 100/100
Completed a 1200-hour basic programming and IT course with a final score of 100/100.
IB
Istituto Bonfantini
High School Diploma, Agricultural Technology
Grade: 54/60
Obtained a High School Diploma in Agricultural Technology with a final score of 54/60.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ItalyAuthorized to work in
Social media
Job categories
Skills
IT ManagementIT Service DeliveryIT Project ManagementITILIT Service ManagementIT GovernanceOutsourcing ManagementCybersecurityService Desk ManagementSOCDisaster RecoveryGoogle WorkspaceSAP InfrastructureOracleIBM DB2Server And Storage ConsolidationProject ManagementTechnical ArchitectureVendor ManagementProcess OptimizationTeam LeadershipGmailScore
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