PAULINE MAINA

I am a highly motivated virtual assistant with a strong background in managing administrative tasks efficiently. My experience spans various roles where I have successfully delivered quality results in fast-paced environments. I excel in project management, email and calendar management, scheduling, travel coordination, and expense management. My proficiency in administrative and productivity tools ensures seamless business operations, and I am recognized for my excellent problem-solving skills and attention to detail.

In my recent role as an Accounts Clerk at Kitale Club, I implemented internal controls that increased financial reporting accuracy by 20% and improved compliance. I organized over 500 records, which decreased document retrieval time by 40%. Additionally, I produced weekly financial reports using the SBA system, enhancing management visibility. My previous experience as an Office Administrator at Quick Shuttle Services involved handling over 100 client bookings, improving scheduling efficiency by 30% and achieving a 90% client satisfaction rate.