Paul Fredrick
@paulfredrick
Program Manager at Equiniti who automated Azure DevOps sprint reporting with .NET/C#, YAML pipelines, SharePoint, and Power BI.
IndiaWhat I'm looking for
At Equiniti, I coordinate delivery governance across enterprise initiatives, bringing product, engineering, business, and operations stakeholders together around planning, dependencies, risks, and release readiness. I lead scaled Agile ceremonies and coach teams as they adapt their ways of working to delivery context.
I built an automated Azure DevOps Sprint Delivery report using .NET/C#, YAML pipelines, and SharePoint, with Power BI consuming the output. Earlier at Equiniti, I managed IT project delivery and release engineering, and led teams through a transition from Waterfall toward Kanban/Scrumban and Scrum; I received the CTO Innovation Award.
Experience
Work history, roles, and key accomplishments
Release Train Engineer / Delivery Manager / Program Manager
Feb 2025 - Present (1 year 8 months)
Owns delivery governance and health across multiple enterprise initiatives, leading PI Planning, ART Sync, and Scrum of Scrums. Drives roadmap execution, manages dependencies and risks, and coaches teams on Agile practices.
Managed end-to-end IT project delivery across requirements, planning, execution, quality, risks, and stakeholder communication. Performed Scrum Master duties and led Waterfall-to-Agile transitions.
Combined Release Engineering with Scrum Master responsibilities, managing release planning, deployment readiness, and production controls. Facilitated Scrum ceremonies and supported Agile adoption.
Managed enterprise application release and deployment activities across development, QA, and infrastructure. Supported release planning, deployment coordination, and rollback planning.
Provided Level 1 technical support for users and enterprise applications, handling incidents and service requests. Supported password resets, application access, and troubleshooting.
Processed shareholder support requests and supported death-registration services. Coordinated with solicitors and ensured accurate processing within defined quality procedures.
Customer Support Executive
TeamLease Services Limited
Aug 2014 - Dec 2014 (4 months)
Handled customer support for an Australian voice process, responding to queries and resolving service-related requests. Worked within defined customer service processes and quality standards.
Education
Degrees, certifications, and relevant coursework
Loyola Institute of Business Administration (LIBA)
PGDM, Operations & Marketing
2025 -
Pursuing a Post Graduate Diploma in Management with a focus on Operations and Marketing, expected completion in 2028.
Kings Engineering College
B.Tech, Information Technology
2009 - 2013
Earned a Bachelor of Technology in Information Technology, completing the program in 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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