At Mintbuilder.com LLC, I investigate fraud, claims, and legal matters for a precious metals and bullion dealer. I built the company's claims and fraud case management system and stopped $470K of a $599K ACH/eCheck scheme in my first month by blocking or intercepting 22 suspicious orders.
At Nationwide Moving Solutions LLC DBA Nationwide Freightlinx, I handled more than 500 chargebacks and ACH returns, raising the chargeback win rate from 85% to 95% and recovering $740K+ of $840K+ disputed. I also rewrote contracts and terms after analyzing losses by reason code, cutting annual disputed dollars by $90K.
Earlier, I worked in financial records and compliance at Barbery & Associates, CPA, and investigated customer disputes at Big Man Movers. At Scioto Downs, I reviewed surveillance and suspicious transactions, prepared SAR narratives, and submitted SARs through FinCEN.
