Open to opportunities

Patricia Sibanda

@patriciasibanda

I support healthcare and business operations through accurate administration, HR coordination, and confidential records management.

Zambia

Message

What I'm looking for

I'm looking for a business, HR, healthcare, or office administration role where I can coordinate operations, maintain accurate confidential records, support people and processes, and continue developing my Human Resource Management career.

I support day-to-day business and healthcare operations at Rafah Healthcare Ltd, coordinating management support, staff schedules, meetings, diaries, internal communication, and professional documentation.

I also assist with recruitment, onboarding, employee records, policy administration, compliance, document control, and process improvements. I bring discretion and accuracy to confidential employee, client, and operational records.

Previously, at New Masala Clinic, I conducted psychosocial assessments, coordinated referrals, maintained confidential case notes, and worked with multidisciplinary healthcare teams to support effective service delivery.

I'm currently pursuing a Bachelor of Business Administration specialising in Human Resource Management, building on my experience in administration, client service, healthcare support, and education.

Experience

Work history, roles, and key accomplishments

Current

Business Support Officer

Current

Rafah Healthcare Ltd

Apr 2026 - Present (5 months)

Provides administrative and operational support to management and staff, coordinating meetings, schedules, and communications. Maintains confidential records, supports recruitment and HR administration, and prepares professional documents.

Office Administration HR Administration Recruitment support Onboarding Records Management Data Entry Stakeholder Communication Compliance Microsoft Office

Preschool Teacher

Early Pride Academy

Feb 2025 - Aug 2025 (6 months)

Managed daily classroom planning, attendance, records, and parent communication. Prepared structured learning activities and monitored student progress.

Classroom Management Lesson Planning Record keeping Child Development

Psychosocial Counsellor

New Masala Clinic

May 2020 - Jan 2023 (2 years 8 months)

Conducted psychosocial assessments, client support sessions, and referral coordination. Maintained confidential client records and collaborated with multidisciplinary healthcare teams.

client support Case Management Referral Coordination Confidentiality Healthcare Administration