Open to opportunities

Patricia Paduraru

@patriciapaduraru

I’m a data analyst who turns trends into actionable improvements, with strong customer-facing experience and rapid learning.

Italy

Message

What I'm looking for

I’m looking for a role where I can use data analysis to identify trends and improve data quality, while collaborating with a team. I thrive in environments that value clear communication, initiative, and fast learning.

I’m a data analyst with experience delivering data analysis to identify trends, provide accurate feedback, and help improve data quality while optimizing processes. I collaborate with teams to implement data-driven solutions, and I’m comfortable communicating clearly to support better outcomes.

Alongside analytics, I’ve built a strong service background in high-end and fast-paced hospitality roles—delivering attentive service, managing high-volume demand, and resolving issues professionally. I also bring customer support skills from an online course, including CRM expertise and handling inquiries and complaints, plus volunteer experience supporting residents with companionship and assistance.

Experience

Work history, roles, and key accomplishments

Senior Waitress

Zuma Dubai

Nov 2024 - May 2025 (6 months)

Delivered refined, attentive service in a high-end Japanese dining environment, including ingredient and dining etiquette knowledge. Collaborated with the team to maintain service flow and high guest satisfaction.

Japanese Dining Dining Etiquette Course Pacing Table Awareness

Waitress

Fine Pizza Milan

Jul 2024 - Oct 2024 (3 months)

Ensured accurate orders and supported guests with menu and wine pairings. Managed special requests and worked with the team to keep service seamless.

Order Accuracy Team Collaboration Seamless Service

Data analyst

Peroptyx

Sep 2023 - Jul 2024 (10 months)

Performed data analysis to identify trends and provide feedback to improve data quality and optimize processes. Collaborated with various teams to implement data-driven solutions.

Data Analysis Trend Analysis Data Quality Process Optimization Data Solutions

Waitress

Roadhouse Milan

Aug 2023 - Jun 2024 (10 months)

Provided customer service in a busy restaurant environment, including taking and processing orders. Managed multiple tasks and handled customer inquiries professionally.

Customer Service Order Taking Order Processing Order Inquiries Issue Resolution

Customer service representative

Yoummday Milan

Jul 2023 - Sep 2023 (2 months)

Provided customer support through inquiries and complaint handling, building skills through an online course. Applied communication and problem-solving, including CRM-related work.

Customer Support Inquiries Handling Complaint Handling Communication Problem Solving CRM

Waitress

McDonald's Milan

Nov 2022 - Mar 2023 (4 months)

Provided quick, efficient service in a high-pressure environment, handling repetitive tasks as needed. Maintained cleanliness and followed company standards.

Fast Service Pressured Environment

Waitress

Andy’s Pizza Ungheni

Jun 2022 - Aug 2022 (2 months)

Managed table service and supported customers by welcoming guests and managing orders. Applied hygiene standards and assisted with dishwashing procedures.

Customer Welcoming Order Management Dishwashing

Waitress

Andy’s Pizza Milan

Jan 2021 - Present (5 years 6 months)

Gained initial restaurant experience by managing table service and handling customer interactions in a luxury pizzeria. Supported menu understanding and guest-facing service tasks.