Patricia Obeten

I’m a results-driven Digital Marketing and Customer Support Specialist with hands-on experience in social media management, customer engagement, and targeted online promotions. I focus on creating engaging content, handling customer inquiries, and supporting business growth through clear communication strategies.

As a Digital Marketing Supervisor / Customer Support Assistant at OJAJA SUITES LAGOS, I boosted hotel visibility by 30% by managing daily Instagram and TikTok interactions and creating engaging content. I generated sales leads through targeted online outreach, resolved guest inquiries across digital and in-person channels, and managed bookings and billing with accurate record keeping.

I also developed video content from concept to final edit and scheduled meetings and appointments with corporate businesses and clients. Previously, as a Social Media Manager at Eve Aura Spa, I improved customer engagement through digital promotions, supported sales with online and offline communication, and created flyers, logos, and promotional advertisement posts.