Open to opportunities

Chidera Omeje

@chideraomeje

I help startups get online presence I grow online communities through content planning, audience engagement, and responsive customer communication.

Nigeria

Message

What I'm looking for

I'm looking for opportunities in social media marketing, community management, digital marketing, content strategy, brand growth, and customer experience where I can build engaged online communities.

I've managed social media communities at Internflare, handling daily customer interactions, responding to comments and direct messages, and supporting customer-focused content strategies.

I created a structured content calendar and grew an Instagram audience from 300 to over 1,500 followers. Through consistent planning and audience engagement, I also grew a Facebook page from 1,000 to over 8,000 followers.

My experience also includes customer support at Digital Witch IT Support and administrative coordination at Delahoya Suites. I use audience feedback, clear communication, and organized workflows to strengthen brand relationships and customer experience.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Internflare

Jan 2026 - May 2026 (4 months)

Managed daily customer interactions across social media platforms, responded to comments and messages, and assisted in developing customer-focused content strategies. Increased an Instagram page's audience from 300 to over 1,500 followers and grew a personal Facebook page from 1,000 to over 8,000 followers.

Social Media Management Community Management Content Planning Audience Engagement Customer Engagement Content Scheduling Copywriting Analytics Hootsuite Meta Business Suite Canva

Customer Support Trainee

Digital Witch IT Support

Aug 2025 - Nov 2025 (3 months)

Responded to customer inquiries via email and digital channels, maintained accurate records, and assisted with issue resolution. Improved customer communication efficiency through timely responses and enhanced satisfaction with professional support.

Customer Support Email Communication Documentation Issue Resolution Customer Relationship Management

Personal Assistant

Delahoya Suites

Aug 2018 - Mar 2020 (1 year 7 months)

Managed emails, office correspondence, and confidential documents, organized schedules, and supported daily office operations. Improved document organization and administrative efficiency.

Administrative Support Email Management Scheduling Document Management