Patricia Chitau
@patriciachitau
Virtual Assistant and administrative support professional with customer account experience at Goodwill SA Ceramic and King of Tiles.
South AfricaWhat I'm looking for
At Goodwill SA Ceramic (Pty) Ltd, I managed approximately 250 customer accounts, including chain-store customers. I handled account queries and payment follow-ups, prepared statements and invoices, and captured and reconciled customer payments.
Previously, at King of Tiles (Stride Logistic) (Pty) Ltd, I maintained customer account records, resolved queries and followed up on outstanding balances. I’m transitioning into remote Virtual Assistant work and bring experience with email correspondence, administrative support, Microsoft Office, Pastel and Syspro.
Experience
Work history, roles, and key accomplishments
Credit Controller / Debtors Clerk
Goodwill SA Ceramic (Pty) Ltd
Feb 2024 - Aug 2026 (2 years 6 months)
Managed approximately 250 customer accounts, including chain-store customers, while maintaining accurate records. Handled customer communication, payment follow-ups, and reconciliation of account information.
Debtors Clerk
King of Tiles (Stride Logistic) (Pty) Ltd
Jan 2013 - Nov 2023 (10 years 10 months)
Maintained customer account information and completed regular account reconciliations. Sent statements and payment reminders, resolved queries, and captured payments from bank statements.
Management Assistant
Gold Print
Apr 2012 - Dec 2012 (8 months)
Assisted with technician scheduling and general administrative duties. Closed completed technician jobs on the system and ordered spare parts through Syspro.
Debtors Clerk
Gold Print
Sep 2010 - Mar 2012 (1 year 6 months)
Maintained debtor accounts, prepared customer statements, and followed up on payments due. Reconciled accounts and resolved customer queries.
Education
Degrees, certifications, and relevant coursework
O' Levels
O' Levels, General Education
Completed O' Levels with subjects including English, Shona, Biology, History, Integrated Science, and Accounts.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Skills
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