Looking for a job

Patience Michael

@patiencemichael

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Customer support professional with retail experience and Instagram customer service at Omani Cleaning Services.

Nigeria

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What I'm looking for

I'm open to remote opportunities and relocation, and willing to work rotational shifts.

At Omani Cleaning Services, I managed the company Instagram page as its first digital contact point for customer messages and enquiries. I responded to customers and created and scheduled content independently.

At Pukky's Nylon Shop, I served walk-in customers from needs assessment through purchase. I recommended products, resolved concerns, and explained product details to support informed decisions.

As an usher at Gathering of Eagles 2.0, I directed attendees with clear information to help keep event flow smooth. I also contributed to Project Safe Spaces through school sensitisation and community support.

Experience

Work history, roles, and key accomplishments

Usher

Gathering of Eagles 2.0

Aug 2026 - Aug 2026 (0 months)

Front of house customer contact for attendees at a large public event. Directed large numbers of attendees with clear information, keeping event flow smooth.

Customer Service Communication Skills Event Support

Social Media Manager

Omani Cleaning Services

Feb 2026 - Apr 2026 (2 months)

Owned the company Instagram page as its first digital contact point for customer messages and enquiries. Responded to inbound messages promptly and professionally, created and scheduled content independently, and maintained accurate written replies without day-to-day supervision.

Instagram Social Media Management Content Creation Customer Service Written Communication

Participant

Young Women's Leadership Fellowship

Jan 2026 - Mar 2026 (2 months)

Leadership fellowship pairing structured training with hands-on community outreach. Contributed to Project Safe Spaces through school sensitisation and community support, strengthening communication and advocacy skills.

Leadership Communication Skills Advocacy Community Outreach

Sales Representative

Pukky's Nylon Shop

Jan 2021 - Oct 2024 (3 years 9 months)

Front line retail sales role serving walk-in customers from needs assessment through purchase. Served high volumes of customers daily, resolved concerns under pressure, and built repeat patronage through rapport and reliable follow-through.

Customer Service Sales Active Listening Communication Skills Problem Solving