Parker Sermon
@parkersermon
Bilingual member service advisor with strong leadership skills.
What I'm looking for
I am a dedicated and adaptable professional with a strong background in customer service and leadership. My experience as a Member Service Advisor at Easter Utah Community Credit Union has equipped me with the skills to assist clients with their financial needs, including account management and loan processing. I take pride in my ability to communicate effectively, especially with Spanish-speaking members, ensuring they receive the support they need.
In addition to my role at the credit union, I have a rich history of leadership through my service as a missionary in Ecuador, where I honed my skills in managing teams and guiding youth. My early work in lawn care and mentoring has instilled in me a strong work ethic and the ability to work well with others. I am committed to continuous learning and growth in my career.
Experience
Work history, roles, and key accomplishments
Member Service Advisor
Eastern Utah Community Credit Union
May 2020 - Present (5 years 2 months)
Assisted members with financial inquiries, opened new accounts, and managed ATM operations including balancing and loading. Traveled to other branches to provide support and handled minor loan work.
Mentor
Meridian Mentoring
Jun 2018 - Present (7 years 1 month)
Supervised teenage boys, ensuring adherence to homework and medication schedules. Provided guidance and support to help them achieve their goals.
Service Missionary
The Church of Jesus Christ of Latter-day Saints
Jan 2018 - Present (7 years 6 months)
Served as a Spanish-speaking service missionary in Ecuador, engaging in community outreach and various leadership roles. Developed strong interpersonal and cross-cultural communication skills.
Lawn Care Services
Self Employed
Jun 2014 - Present (11 years 1 month)
Provided comprehensive lawn care services, including mowing and edging, for various clients. Managed all aspects of the business independently.
Education
Degrees, certifications, and relevant coursework
ATP Flight School
Flight Training, Aviation
Engaged in flight training at ATP Flight School from September 2023 to February 2025. Focused on developing skills necessary for a career in aviation.
Emery High School
Diploma, General Studies
Completed high school education, earning a diploma in 2018. Developed foundational knowledge and skills across various subjects.
USU Eastern
Associate of Science, Science
Pursued an Associate of Science degree from 2020 to 2022. Gained knowledge and skills relevant to the field of study.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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