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Papia Mishra

@papiamishra1

HR and L&D leader at SBI Factors Ltd who built learning academies and capability programs tied to measurable people and business outcomes.

India

Message

At SBI Factors Ltd, I formulated capability-mapping methods to strengthen workforce planning and instituted 9-box succession planning for CRO, CFO and Company Secretary roles. I also steered enterprise HRMS implementation and directed HR partnership across sales, credit and corporate functions.

At NeoGrowth Credit Pvt Ltd, I architected the Catapult Management Trainee Program, with 0% first-year attrition and 0% compliance lapses, and the Sankalp program, which recovered 60% of underperforming branches. I also developed the Gurukul onboarding and sales-capability framework and deployed LMS and people-analytics dashboards across 1000+ employees.

Experience

Work history, roles, and key accomplishments

Vice President HR

SBI Factors Ltd

Jul 2024 - Oct 2025 (1 year 3 months)

Formulated capability-mapping methodologies and instituted 9-box succession-planning frameworks. Directed HR partnership across sales, credit, and corporate functions for a ₹100 Cr portfolio.

Capability Mapping Succession Planning HRMS Implementation Employee Engagement ISO 9001 Workforce Planning

Chief Manager HR

Reliance Nippon Life Insurance

Nov 2023 - Jul 2024 (8 months)

Partnered with senior leadership on organisational restructuring and workforce realignment. Elevated employee experience through redesign of digital HR and learning platforms.

Organisational Restructuring Digital HR Learning Platforms Employee Experience

Senior Manager HR

NeoGrowth Credit Pvt Ltd

Sep 2021 - Nov 2023 (2 years 2 months)

Architected the Catapult Management Trainee Program and reversed branch performance trends through the Sankalp coaching program. Deployed LMS and people-analytics dashboards across 1000+ employees.

LMS People Analytics Coaching Onboarding Capacity Building Management Trainee Programs

Manager HR

Magma Fincorp - Magma HDI General Insurance

Dec 2019 - Sep 2021 (1 year 9 months)

Designed leadership-development initiatives that strengthened managerial readiness and cut critical-role attrition by 20%. Led cross-functional Power BI upskilling and advanced capability building through the Insights program.

Leadership Development Power BI Capacity Building Behavioural Training

Manager, Training & Capability Building

Max Life Insurance

Jan 2019 - Dec 2019 (11 months)

Rolled out the MPro Sales App enterprise-wide, generating ₹60L in pilot-phase sales. Automated learning dashboards linking capability outcomes to field performance.

Sales Training Learning Analytics and Dashboards Capacity Building Product Launch

Training Lead (HR)

Concentrix Daksh

Jun 2015 - Oct 2017 (2 years 4 months)

Directed onboarding and leadership development for international process teams. Applied productivity tracking and benchmarking to inform performance decisions.

Onboarding Leadership Development Productivity Tracking Talent Acquisition