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paperwala sagar

@paperwalasagar

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Experienced Product Manager & Analyst with a passion for innovation.

India

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What I'm looking for

I am seeking a role that fosters innovation, collaboration, and growth opportunities within a dynamic team.

With over 10 years of experience in product management and analysis, I have a proven track record of driving user-centric product development in both B2B and B2C SaaS environments. My journey has been marked by successful launches of MVPs, enhancing key performance indicators, and crafting product requirement documents that align with user needs. I thrive in remote-first teams, tackling real-world challenges with a data-driven approach.

At HNI Corporation, I spearheaded initiatives that led to a 15% increase in product adoption within just six months. My ability to conduct thorough cost-benefit analyses resulted in a 20% increase in ROI on select features. I have authored over 30 user stories and streamlined product management processes, significantly reducing development cycle times. My experience at LOGICWIND further honed my skills in cross-functional team leadership, where I facilitated multiple product releases and drove user engagement through innovative growth experiments.

Throughout my career, I have championed market expansion and customer retention strategies, generating substantial revenue and securing long-term commitments from clients. My technical expertise, combined with my passion for product development, positions me as a valuable asset in any organization looking to innovate and grow.

Experience

Work history, roles, and key accomplishments

Current

Product Analyst

Current

HNI Corporation

Feb 2023 - Present (2 years 4 months)

As a Product Analyst, I drove a 15% increase in product adoption through targeted user engagement initiatives. Conducted cost-benefit analyses for enhancements, resulting in a 20% increase in ROI. Authored over 30 user stories, streamlined product management, and optimized project timelines using Jira and Microsoft SharePoint.

Pro Product Adoption Cost Benefit Analysis Jira Microsoft SharePoint Looker Studio Project Management KPI Tracking Remote Collaboration

Product Manager

LOGICWIND

Jan 2022 - Jan 2023 (1 year)

Led a cross-functional team to execute 12 product releases in 9 months, achieving over 10K impressions through growth experiments. Conducted user testing and interviews, designed wireframes using Balsamiq and Miro, and improved project efficiency by 25% through effective collaboration.

Cross Functional Collaboration User Testing Wireframing Balsamiq Miro Slack Notion ClickUp Project Efficiency

Partner Consultant

STAAH

Jun 2017 - Jan 2022 (4 years 7 months)

Championed market expansion across 350+ hotels and managed client relationships, achieving a 10% reduction in churn. Generated significant revenue through upselling and acted as the primary contact for complaints and regulatory concerns.

Client Relationship Management Revenue Customer Retention SaaS Products Business Analytics Customer Success Upselling

Senior Deployment Engineer

Yanolja Cloud Solution

Dec 2014 - May 2017 (2 years 5 months)

In this hybrid role, I improved customer retention by 15% and streamlined onboarding processes. Managed multiple hospitality products and mentored a team, resolving numerous support tickets efficiently.

Customer Retention Onboarding Mentoring Customer Success Product Management SaaS Solutions Hospitality

Technical Support Executive

NETSOL IT SOLUTION

Aug 2014 - Dec 2014 (4 months)

Installed token machine kiosks across multiple cities, enhancing service access. Provided technical support and ensured operational efficiency during the installation process.

Technical Support Installation Access Customer Service Problem Solving Technical Troubleshooting Communication Skills Team Collaboration Time Management

Education

Degrees, certifications, and relevant coursework

R. N. G. Patel Institute of Technology

Bachelor of Engineering, Computer Science

2010 - 2014

Completed a Bachelor of Engineering in Computer Science, focusing on various aspects of computer science including programming, software development, and system design.