Paola Becerra

I’m a detail-oriented support professional with experience assisting customers and internal teams through scheduling, document management, CRM systems, and remote communication. I’m known for explaining processes clearly, solving problems quickly, and maintaining organized records.

In my Office Assistant (Seasonal Internship) role at Cronimet Corporation, I managed incoming communications and routed requests, maintained organized digital and physical records for quick access, and supported administrative and technical tasks like scanning and filing. I helped keep day-to-day office operations running smoothly by responding to requests and resolving routine issues efficiently.

As an Administrative Intern (Seasonal, Virtual) at Goldenshield Financial, I coordinated and scheduled virtual appointments for financial advisors, collected and organized client documentation within the company CRM system, and supported virtual meetings by ensuring documentation accuracy and updating records in real time. I also communicated remotely with team members to maintain accurate records and smooth scheduling, while maintaining strict confidentiality with sensitive client information.

Currently, I work as a Paraprofessional / Teacher’s Aide at Oak Glen Elementary School, where I support instruction by explaining concepts in one-on-one and small group settings, adapting to different learning styles, monitoring student progress, and communicating updates to the lead teacher. Across every role, I stay calm, organized, and solution-focused—and I’m especially interested in supporting digital platforms and helping users successfully navigate technical tools.