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Pankaj GangwarPG
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Pankaj Gangwar

@pankajgangwar

Customer Service Associate at Twahеer Trading Supermarket who supported customers, inventory, and checkout operations.

India
Message

At Twahеer Trading Supermarket in Mauritius, I assisted customers with product selection and inquiries, replenished stock, and maintained inventory records. I also supported billing and checkout operations while helping maintain store presentation and service quality.

At Taj SATS Air Catering Ltd., I coordinated flight catering and dispatch operations, supported loading and unloading activities, and coordinated with airline staff for timely departures. I also prepared operational reports and documentation while maintaining safety and operational compliance.

Earlier, I managed cash, card, and digital transactions as a Cashier at Chawla Stores, and supported sales and customer service activities at Gennex Herbal Bio Health Pvt. Ltd. I'm pursuing an MBA at Mangalayatan University.

Experience

Work history, roles, and key accomplishments

GL

Sales & Customer Support Executive

Gennex Herbal Bio Health Pvt. Ltd.

Jan 2018 - Dec 2019 (1 year 11 months)

Assisted customers with product-related information, maintained customer records and daily reports, and supported sales and customer service activities.

Education

Degrees, certifications, and relevant coursework

Mangalayatan University logoMU

Mangalayatan University

MBA, Business Administration

Pursuing an MBA degree from Mangalayatan University.

Swami Vivekanand Subharti University logoSU

Swami Vivekanand Subharti University

BBA, Business Administration

Grade: 68%

Completed a Bachelor of Business Administration (BBA) with 68% marks.

Guru Kashi University logoGU

Guru Kashi University

Diploma, Agriculture

Completed a Diploma in Agriculture from Guru Kashi University.

Frankfinn Institute logoFI

Frankfinn Institute

Professional Diploma, Hospitality, Travel & Customer Service

Completed a Professional Diploma in Hospitality, Travel & Customer Service.

PC

Pan Kumari Babu Ram Charan Inter College

Class XII, General Studies

Grade: 68%

Completed Class XII from UP Board with 68% marks.

NS

National Public School

Class X, General Studies

Grade: CGPA 6.4

Completed Class X from CBSE with a CGPA of 6.4.

Tech stack

Software and tools used professionally

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