Pamela Dube
@pameladube2
I coordinate learning operations, LMS administration, quality audits, reporting, and coaching support in BPO environments.
South AfricaWhat I'm looking for
I'm currently supporting learning operations at Teleperformance, assigning LMS modules through SAP, coordinating learner records and attendance, administering assessments, and helping trainers maintain training compliance.
Previously, I conducted quality audits, delivered structured coaching feedback, produced performance reports, and led a team of 12–15 agents during an acting team leader assignment. My background also includes Tier 1 and Tier 2 customer support, escalations, KPI tracking, onboarding, and operational support.
Experience
Work history, roles, and key accomplishments
Administer LMS learning modules and training paths using SAP systems, coordinate attendance tracking and learner records, and support onboarding and training compliance.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Commerce, Financial Accounting
2025 -
Pursuing a Bachelor of Commerce in Financial Accounting at the University of South Africa, with studies ongoing since 2025.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Pamela?
You can contact Pamela and 90k+ other talented remote workers on Himalayas.
Message PamelaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
