Open to opportunities

Pallav Patel

@pallavpatel

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Sr. Project Manager with 15+ years’ experience in managing projects & project deliverables.

India

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What I'm looking for

I am looking for a role that challenges me and allows for career growth.

Keen and interested in the below skill jobs:

Skills:

Experience

Work history, roles, and key accomplishments

Current

Sr. Project Manager/Sr. Scrum Master

Current

Encora

May 2022 - Present (4 years 1 month)

Lead and manage multiple projects with budgets up to $2 million, ensuring alignment with organizational goals. Develop project plans, manage risks, and collaborate with stakeholders to deliver high-quality solutions. Implement Agile and Waterfall methodologies to optimize project delivery.

Project Management Agile Methodologies Scrum Risk Mitigation Budget Management Resource Allocation Team Leadership

Project Manager/Scrum Master

Biztech CS

Oct 2021 - May 2022 (7 months)

Led cross-functional teams on complex projects, ensuring timely delivery and adherence to budget. Implemented Agile methodologies, improving project delivery time by 25% while maintaining quality standards.

Project Management Agile Methodologies Scrum Risk Analysis Resource Allocation Team Collaboration Budget Management Process Improvement

Sr. Delivery Manager

Capermint Technologies Pvt Ltd

Aug 2019 - Apr 2021 (1 year 8 months)

Managed a team of over 60 service delivery professionals, ensuring alignment with business objectives. Oversaw service delivery for clients, conducted service reviews, and implemented strategies for continuous improvement.

Service Delivery Client Relationship Management Team Leadership SLA Management Process Improvement Vendor Management Risk Management Performance Metrics Communication Skills Strategic Planning

Project Manager

Commerce Pundit Technologies Pvt Ltd

Jul 2018 - Apr 2019 (9 months)

Responsible for project planning and resource allocation, managing changes in project scope and timelines. Ensured quality deliverables for global clientele while maintaining effective communication.

Project Management Resource Allocation Client Communication Risk Management Project Planning Change Management Team Coordination Quality Assurance Stakeholder Engagement

Project Manager

Discus Business Solutions

Sep 2017 - Jun 2018 (9 months)

Ensured timely delivery of projects within scope and budget. Managed client communication and expectations while handling risk management and project scoping.

Project Management Client Communication Risk Management Project Scope Management Team Leadership Quality Assurance Stakeholder Engagement Budget Management

Manager Project Development & Support

Design N Buy Web to Print Pvt Ltd

Oct 2014 - Sep 2017 (2 years 11 months)

Oversaw project completion and quality goals, maintained development discipline, and managed client interactions. Developed project plans and identified risks while ensuring timely delivery.

Project Management Risk Assessment Team Coordination Quality Management Process Development Performance Monitoring

Technical Support Analyst

Asite Solutions Pvt Ltd

Dec 2009 - Oct 2014 (4 years 10 months)

Provided L1/L2 technical support, ensuring timely resolution of issues. Managed support queries and maintained Help Desk policies while training support staff.

Technical Support Customer Service Help Desk Support SLA Management Communication Skills Problem Solving Documentation

Education

Degrees, certifications, and relevant coursework

University of Mumbai

Master of Business Administration, Business Administration

2005 - 2007

Earned a Master of Business Administration (MBA) with a specialization in Information Technology, enhancing skills in business management and IT integration.