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@evelynreyes
Experienced Accounts Receivable Manager optimizing financial operations.
With over 25 years of experience in the hospitality industry, I have honed my skills as an Accounts Receivable Manager, focusing on optimizing financial operations and enhancing customer relations. My career has been marked by a commitment to excellence in all aspects of accounting, including auditing, financial planning, and control procedures. I pride myself on being a self-starter and a problem solver, always attentive to the needs of the company and its clients.
Throughout my tenure at Insider Inc. and Interstate Hotels, I successfully managed large portfolios, negotiated payment plans, and developed detailed reports for senior management. My ability to lead teams and improve business processes has consistently resulted in reduced collection cycle times and enhanced customer satisfaction. I am passionate about driving process improvements and leveraging my bilingual communication skills to foster strong relationships with clients and colleagues alike.
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Work history, roles, and key accomplishments
Insider Inc.
Dec 2021 - Jun 2025 (3 years 6 months)
Managed a portfolio of over 1000 customers with a monthly outstanding AR of $16M+. Collaborated with Sales & Rev Ops teams to resolve customer issues and improve business processes.
Interstate Hotels
Jun 1998 - Mar 2021 (22 years 9 months)
Oversaw a team of two collectors managing a portfolio of 1000+ customers with a monthly outstanding AR of $1.2-3.5 million. Managed billing and collection for corporate, F.I.T, banquets, and airlines.
Interstate Hotels
Provided exceptional customer service to hotel guests, handling inquiries, reservations, and check-ins/outs. Assisted guests with various needs to ensure a pleasant stay.
Interstate Hotels
Responsible for managing room inventory and optimizing room assignments to maximize occupancy and revenue. Ensured efficient check-in and check-out processes for guests.
Degrees, certifications, and relevant coursework
Associate of Science, Computer Information Systems
Focused on foundational concepts in computer information systems. Gained knowledge in various aspects of computer applications and data management.
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