Pablo Herrera Lascano
@pabloherreralascano
I deliver bilingual customer support, interpretation, scheduling, and administrative coordination for remote teams.
EcuadorWhat I'm looking for
I've delivered bilingual phone support and real-time interpretation for CENTERTEL BPO and MULTILINGUAL, handling high-volume medical, legal, and customer service calls with accuracy, confidentiality, and cultural sensitivity.
I also manage customer inquiries, schedules, appointments, reports, and client relationships for PAOLAHERRERAINTERIOR DESIGN. My background includes English tutoring, sales and product demonstrations at ECUABOSCH, and hospitality customer service, and I work professionally in English and Spanish.
Experience
Work history, roles, and key accomplishments
Spanish Interpreter OPI-VRI
Centertel BPO
Mar 2025 - Present (1 year 7 months)
Delivered bilingual customer support through phone interactions. Managed high-volume inbound calls while maintaining excellent customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica del Ecuador
Bachelor of Engineering, Industrial Design
2004 - 2009
Earned a degree in Industrial Design Engineering from Pontificia Universidad Católica del Ecuador, completing studies from 2004 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
EcuadorAuthorized to work in
Job categories
Skills
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