At TELEFONIA MOVISTAR, I handled customer service, complaints, service guidance, customer retention, and number portability sales for new and existing customers.
For more than a year, I met the campaign target and even exceeded it across the company. I supported customers through inbound and outbound calls, including cold calls.
At CLARO ECUADOR, I worked in telephone sales and customer service, selling number portability.
I’m experienced in email writing, follow-up, and closing sales, and I’m always willing to learn new ways to improve service.
