Oyinkansola Awosan
@oyinkansolaawosan
Technical writer who turns complex systems into clear, user-ready documentation.
What I'm looking for
I’m a technical writer with a knack for turning complicated systems into content that users understand, trust, and act on. I create documentation, guides, and knowledge resources that improve product experience while reducing customer confusion and support friction.
In my most recent role as Senior Technical Writer at Remita, I produced released documentation and customer-facing technical resources for major product launches. I contributed to a 70% increase in feature adoption in the first quarter of release, and implemented a docs-as-code pipeline using Git, Markdown, and Docusaurus to eliminate documentation lag.
I also helped standardize how teams write and review content—building documentation standards, style guides, and a peer review workflow that scaled quality. By partnering with engineering, I documented transaction workflows, payment APIs, and platform enhancements, reducing integration-related support escalations by 35% and improving developer self-service.
Earlier, I developed user-friendly external API and SDK documentation at Remita (Lagos) that cut onboarding time from 2 weeks to 3 days. I’ve supported teams with SEO-optimized developer content, internal infrastructure/tooling docs, and audience-focused technical writing—plus I started with hands-on experience through a Site Reliability Intern role and data science projects using Python.
Experience
Work history, roles, and key accomplishments
Senior Technical Writer
Remita
Jun 2024 - May 2026 (1 year 11 months)
Produced and released documentation and customer-facing technical resources for major product launches, contributing to a 70% increase in feature adoption in the first quarter of release. Implemented a docs-as-code pipeline using Git, Markdown, and Docusaurus and reduced documentation lag, while also improving integration self-service and documentation discoverability.
Technical Writer
Remita
Aug 2022 - Jun 2024 (1 year 10 months)
Developed user-friendly external API and SDK documentation with clear use cases, reducing average onboarding time from 2 weeks to 3 days. Curated internal infrastructure and tooling documentation and authored SEO-optimised developer blog content that doubled organic content reach and achieved top-3 Google rankings for core search terms.
Technical Writer
Deposits Inc.
Sep 2021 - Aug 2022 (11 months)
Authored API and SDK documentation for external audiences, reducing customer support tickets by 60%. Produced feature guides and release notes and created Confluence documentation and Loom videos to preserve knowledge and speed onboarding for new hires.
Produced developer-facing product documentation for LogRocket’s SDK and session replay tools, translating engineering output into clear guides that reduced support query volume. Implemented SEO strategies to increase documentation visibility and created content on the latest tech trends to boost user engagement and brand authority.
Technical Content Manager
ContentLab
Dec 2020 - Sep 2021 (9 months)
Authored detailed, audience-specific technical articles and case studies, contributing to increased content engagement across client campaigns. Researched and developed SEO-optimised content to expand reach, securing top positions on Google and increasing traffic by over 40%, and collaborated to identify content gaps and produce tailored documentation.
Site Reliability Intern
She Code Africa
Aug 2020 - Oct 2020 (2 months)
Set up infrastructure using Docker, Terraform, CircleCI, and AWS to streamline deployments and enhance application performance across projects. Developed applications using Linux, NginX, and Node.js and produced/edited technical content related to site reliability engineering.
Data Science Intern
She Code Africa
Feb 2020 - Apr 2020 (2 months)
Carried out data science projects using Python and related tools, visualizing data and generating insights. Built and deployed an end-to-end machine learning project predicting the death rate of patients with cardiovascular diseases and produced/edited technical content related to data science and machine learning.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Arts, Linguistics
Completed a B.A. in Linguistics Studies at the University of Benin in 2021.
Availability
Location
Authorized to work in
Portfolio
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Skills
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