Open to opportunities

Michael Hungbo

@michaelhungbo

Message

I build developer documentation, API references, and user guides that reduce support needs and improve onboarding.

Nigeria

Message

What I'm looking for

I'm looking to build clear, developer-friendly documentation for technical products, collaborating with SMEs and product teams on API references, onboarding, user guides, and docs-as-code workflows.

I've built complete documentation systems for MiVIP at Hackmamba and Minexa.ai, defining information architecture, style guides, API references, and onboarding content for technical and non-technical users.

For Cloudinary, I authored 200+ SEO-optimized technical articles in Python and JavaScript, contributing to a 70% increase in developer sign-ups and engagement. I work closely with growth teams, CEOs, SMEs, and developers to turn complex product requirements into accurate, user-focused content.

I also lead the Chronologue working group at The Good Docs Project, maintaining API documentation and a style guide while coordinating distributed open-source contributors. Across client work for Proxycurl, Refine, and Nubela, I use docs-as-code, Git, OpenAPI, Docusaurus, and ReadMe.com to create maintainable documentation.

Experience

Work history, roles, and key accomplishments

Current

Working Group Lead

Current

The Good Docs Project

Jan 2023 - Present (3 years 7 months)

Lead the Chronologue working group, coordinating a distributed team of technical writers and contributors across time zones. Develop and maintain API documentation and a comprehensive style guide for the open-source project, and review pull requests to ensure quality.

Technical Writer API Documentation Style Guide Open Source Gitlab Slack Next.js Leadership Coordination

Freelance Technical Writer

Upwork

Jan 2022 - Dec 2026 (4 years 11 months)

Collaborated with international clients, including Proxycurl, Refine, and Nubela, to gather requirements and deliver high-quality technical content. Produced clear and concise technical content, including API documentation, long-form articles, and user guides for diverse audiences.

API Documentation Research User Guides

Senior Technical Writer

Hackmamba

Nov 2025 - Apr 2026 (5 months)

Developed the full documentation system for MiVIP, an identity verification platform by Mitek Systems, from the ground up, defining information architecture, style guide, and core API references using ReadMe.com. Reduced customer support overhead by 80% by delivering clear, structured, and developer-friendly documentation.

API Documentation Information Architecture Markdown OpenAPI Git

Technical Writer

Cloudinary

Jan 2022 - Apr 2026 (4 years 3 months)

Authored 200+ SEO-optimized technical articles for Cloudinary's developer audience in Python and JavaScript, contributing to a 70% increase in developer sign-ups and engagement. Collaborated with the Growth team to produce developer-focused content aligned with strategic goals.

SEO Python JavaScript Research

API Documentation Writer

Minexa.ai

Dec 2023 - Apr 2024 (4 months)

Developed the company's entire documentation from the ground up, ensuring clarity and usability for both technical and non-technical users. Collaborated closely with the CEO to understand product functionality and conducted interviews with SMEs to translate complex concepts into clear documentation.

API Documentation Research Interviews With SMEs