Ousman Hassen Abdeen
@ousmanhassenabdeen
Operations Manager who improves processes, compliance, and customer satisfaction.
What I'm looking for
I’m a dynamic and dependable operations professional dedicated to exceeding team goals and enhancing customer satisfaction. I bring experience in auditing, finance, operations, and marketing projects—focused on measurable performance and dependable delivery.
In my current Operations Manager role based in Sri Lanka, I manage payroll processes to ensure timely and accurate payments. I also oversee HR functions including staff coordination and compliance, maintain accurate goods received/dispatched records, run regular stock audits, and implement site security procedures.
I’ve led operations and finance at AtlanticAfricanTrading, where I developed and implemented operational and financial policies and procedures, ensured compliance with company standards and legal requirements, and reported directly to the CEO and Managing Director. I handled payroll using SimplePay, managed tax filings and SARS reconciliations, monitored cash flow and petty cash, and supported reporting accuracy through receipt reconciliation.
Earlier, I served as an Inventory Auditor at OGBuildAfricaLimited and an Audit Associate/Intern at Ernst & Young Colombo, delivering insights across 50%+ of Sri Lanka’s sectors and recommending improvements that drove cost savings and efficiency. I’m motivated by work that strengthens controls, accelerates process improvement, and helps teams perform at their best.
Experience
Work history, roles, and key accomplishments
Operations Manager
Chabi's Construction Limited
Feb 2025 - Present (1 year 2 months)
Managed payroll processing for all staff to ensure timely and accurate payments. Oversaw HR functions for compliance with labor policies, maintained cement and fuel stock records, conducted stock audits, implemented site security procedures, and ensured PPE compliance for workers and foremen while reporting updates to the Board.
Membership Chairperson
Lions Club International
Jun 2022 - Present (3 years 10 months)
Drove strategic membership initiatives by partnering with the President and Vice President. Boosted revenue through new business opportunities, strengthened client relationships, supported sales initiatives, and used market trend analysis to optimize strategy.
Finance Operations Manager
Atlantic African Trading
May 2024 - Sep 2024 (4 months)
Processed payroll using SimplePay and handled HR administration including staff complaints, contracts, NDAs, loans, payments, and official letters. Managed company finances through tax filings and SARS reconciliations, monitored cash flow and expense reconciliations, developed compliance-focused policies, and supported sales with market research and social media content.
Operations Manager
AKI Investments
Jan 2024 - Sep 2024 (8 months)
Led cross-functional teams to enhance customer satisfaction ratings. Improved delivery performance by driving process improvements that reduced project timelines by 15 days.
Head of Operations
Atlantic African Trading
Mar 2024 - May 2024 (2 months)
Spearheaded daily operations to improve efficiency by designing and executing operational policies and procedures. Collaborated across departments to optimize processes and ensured compliance with corporate standards and regulatory mandates while reporting to the CEO and leading the operational team.
Inventory Auditor
OG Build Africa Limited
Nov 2021 - May 2023 (1 year 6 months)
Led comprehensive audits for vehicle fleet and inventory management and streamlined processes to improve accuracy and efficiency. Provided audit insights to the CEO and MD for decision-making and achieved significant cost savings through audit recommendations.
Collaborated with audit seniors to drive efficiency and support accurate reporting. Delivered audit insights across 50%+ of Sri Lanka's diverse sectors and reported directly to audit seniors and managers.
Supported audit seniors to improve efficiency and maintain accurate reporting. Delivered insights across 50%+ of Sri Lanka's sectors and reported directly to audit seniors and managers.
Education
Degrees, certifications, and relevant coursework
University of the West of Scotland
Bachelor of Arts (Honours), International Business and Finance
Grade: 2:1
Completed a BA (Hons) in International Business and Finance with a 2:1. Dissertation focused on leveraging social media for 5-star hotels in Sri Lanka.
E-TEC Campus
Diploma, Islamic Banking & Finance
Completed a Diploma in Islamic Banking & Finance and completed a research project on Sharia-compliant financial products. Received commendation for outstanding performance in coursework.
Colombo International School
High School (IAL/IGCSE), International A Levels (IAL) and IGCSE
Activities and societies: Actively participated in study groups to enhance collaborative learning.
Successfully completed International A Levels (IAL) and IGCSE. Participated in study groups to enhance collaborative learning.
Hillview Primary School
Primary/Jr School, Junior School
Activities and societies: Student group leadership; active in school events and extracurricular activities.
Successfully completed junior school. Recognized for leadership skills in student group projects and participated in school events and extracurricular activities.
Availability
Location
Authorized to work in
Job categories
Skills
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