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Otumfuo Richmond

@otumfuorichmond

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I coordinate operations, executive support, customer service, and digital brand activities across Ghanaian businesses.

Ghana

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What I'm looking for

I'm looking for an operations, project coordination, executive support, or administrative role where I can organize people, schedules, resources, customer communication, and digital brand activities.

I've supported operations at Vitamic Tropical Foods, INOCON Ghana Limited, and Bill Asamoah’s team, coordinating field activities, meetings, executive schedules, administrative work, and company representation.

I also manage customer calls, travel logistics, records, social media, content, advertising, and project resources. My background includes shipping supervision, event planning, digital marketing, website development, graphic design, and media production.

Experience

Work history, roles, and key accomplishments

Current

Project/Operations Manager & Personal Assistant

Current

Vitamic Tropical Foods Ltd

Jan 2023 - Present (3 years 9 months)

Coordinated field management and provided personal assistance to the CEO. Developed project plans, managed resources, and ensured adherence to quality standards and safety regulations.

Project Management Operations Management Field Management Personal assistance Meeting Organization Administrative Support Social Media Management Advertising Resource Management Quality Assurance

Current

Brand/Operations Manager & Personal Assistant

Current

Bill Asamoah (Actor)

Sep 2020 - Present (6 years 1 month)

Developed detailed event plans and timelines to ensure successful execution of events. Scheduled and attended pre-event meetings with clients and conducted onsite inspections to identify potential issues.

Event Planning Operations Management Personal assistance Client Meetings On Site Inspection Guest Satisfaction Monitoring

Customer Service Executive, Call Attendant & Administration Support

Inocon Ghana Limited

Dec 2020 - Sep 2026 (5 years 9 months)

Delivered professional customer service by handling incoming calls, responding to inquiries, and resolving customer concerns. Managed administrative duties including preparing reports, maintaining records, and coordinating travel arrangements.

Customer Service Call Handling Administration Report Preparation Record keeping Travel Coordination Social Media Management Content Creation Email Management Meeting Scheduling

Shipping Supervisor

Ocean Nile Limited

Jan 2019 - Dec 2019 (11 months)

Oversaw shipping and freight activities, supervised staff, and ensured timely and accurate deliveries. Implemented logistics strategies, optimized transportation routes, and managed carrier contracts.

Shipping Freight Management Staff Supervision Logistics Route Optimization Inventory Monitoring Contract Management Compliance