Osunkoya Akintunde
@osunkoyaakintunde
Detail-oriented biochemistry graduate with customer support and community management experience.
What I'm looking for
I’m a motivated, detail-oriented Biochemistry graduate who blends customer service, administration, and digital community work to help teams stay organized and users feel supported. I’ve managed records, handled inquiries, and coordinated day-to-day support in both physical and remote environments.
In my most recent role as a Community Manager & Moderator, I managed online communities, moderated discussions, and responded to user concerns professionally. I also supported engagement campaigns and maintained positive interactions between users and project teams, while preparing reports and tracking community activities.
Earlier, I built strong foundations in service and operations through roles like POS Service Attendant and Office Assistant—processing transactions accurately, resolving customer complaints, and managing filing and record-keeping. I bring strong communication, time management, and problem-solving skills, along with leadership experience as Deputy Class Representative and Sports Director.
Experience
Work history, roles, and key accomplishments
Community Manager & Moderator
Remote
Jan 2023 - Jan 2025 (2 years)
Managed online communities and moderated discussions across digital platforms, handling user inquiries and maintaining positive interactions with project teams. Prepared reports and tracked community activities to support engagement and growth initiatives.
POS Service Attendant
Papapa Payment Service
Jan 2019 - Jan 2020 (1 year)
Processed daily POS transactions including deposits, withdrawals, transfers, and bill payments while assisting customers with inquiries. Maintained transaction records and resolved complaints professionally while handling high transaction volumes.
Office Assistant
Hoya Integrated Services Limited
Jan 2018 - Jan 2019 (1 year)
Managed filing and record-keeping systems and supported administrative and clerical tasks to ensure smooth daily operations. Handled correspondence and helped maintain office organization and documentation.
Education
Degrees, certifications, and relevant coursework
Osun State College of Technology
Higher National Diploma (HND), Biochemistry
Activities and societies: Leadership roles: Deputy Class Representative; Department Sports Director.
Completed a Higher National Diploma (HND) in Biochemistry and conducted a final-year laboratory research project with data analysis and technical reporting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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