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@iwelumorita
Dedicated administrative virtual assistant with expertise in community management.
I am a Biochemistry graduate with over two years of experience as an Administrative Virtual Assistant. My background includes a strong focus on Web3 Community Management and Social Media Management, where I have successfully enhanced customer engagement and retention. I pride myself on being dedicated and result-driven, always striving to improve productivity and efficiency in every role I undertake.
In my recent position as a Personal Assistant at Booberi, I managed administrative tasks and data entry, significantly contributing to the company's operational success. My experience as a Community Moderator for Aurora Africa allowed me to engage with a large online community, facilitating discussions and hosting events that onboarded over 200 new members. I have also honed my communication skills through roles in customer service and journalism, ensuring that I can convey information clearly and effectively.
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Work history, roles, and key accomplishments
Booberi
Sep 2023 - Nov 2023 (2 months)
Assisted with administrative tasks, scheduling meetings, and overseeing employee tasks to improve productivity. Handled data entry and created reports for the board, while conducting market research that increased customer retention by 200%.
Aurora Africa
Sep 2021 - Jan 2022 (4 months)
Moderated online community forums, responded to inquiries, and facilitated discussions while meeting customer service quality standards. Managed a community of over 10k members and hosted events that onboarded more than 200 members.
The Eyes Newspaper
May 2020 - Dec 2020 (7 months)
Gathered and conveyed information through written expression, reported on major events, and conducted interviews. Managed social media accounts and created engaging posts to maintain follower interest.
The Terabytes Advertising Brand
Sep 2019 - Apr 2020 (7 months)
Addressed and resolved customer issues, assisted with orders, and ensured timely delivery of products. Communicated effectively through various channels to provide information about products and services.
Epiphany-Vine School
Sep 2017 - Aug 2019 (1 year 11 months)
Created lesson plans for subjects including Chemistry and Biology, supervised lab sessions, and evaluated student performance. Participated in meetings and training sessions to enhance teaching skills.
Degrees, certifications, and relevant coursework
Bachelor of Science, Biochemistry
2019 - 2023
Graduated with a Bachelor of Science in Biochemistry, focusing on various specialized areas including Immunology, Enzymology, Genetic Engineering, Nutritional Biochemistry, Organic Chemistry, and Pharmaceutical Biochemistry.
Software and tools used professionally
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