Open to opportunities

Iwelumo Rita

@iwelumorita

Message

Dedicated administrative virtual assistant with expertise in community management.

Nigeria

Message

What I'm looking for

I am seeking a role that allows me to leverage my skills in community management and data analysis while contributing to a dynamic team focused on growth and innovation.

I am a Biochemistry graduate with over two years of experience as an Administrative Virtual Assistant. My background includes a strong focus on Web3 Community Management and Social Media Management, where I have successfully enhanced customer engagement and retention. I pride myself on being dedicated and result-driven, always striving to improve productivity and efficiency in every role I undertake.

In my recent position as a Personal Assistant at Booberi, I managed administrative tasks and data entry, significantly contributing to the company's operational success. My experience as a Community Moderator for Aurora Africa allowed me to engage with a large online community, facilitating discussions and hosting events that onboarded over 200 new members. I have also honed my communication skills through roles in customer service and journalism, ensuring that I can convey information clearly and effectively.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Booberi

Sep 2023 - Nov 2023 (2 months)

Assisted with administrative tasks, scheduling meetings, and overseeing employee tasks to improve productivity. Handled data entry and created reports for the board, while conducting market research that increased customer retention by 200%.

Administrative Support Data Entry Reporting Market Research Productivity

Community Moderator

Aurora Africa

Sep 2021 - Jan 2022 (4 months)

Moderated online community forums, responded to inquiries, and facilitated discussions while meeting customer service quality standards. Managed a community of over 10k members and hosted events that onboarded more than 200 members.

Community Management Customer Service Hosting Communication

Journalist and Reporter

The Eyes Newspaper

May 2020 - Dec 2020 (7 months)

Gathered and conveyed information through written expression, reported on major events, and conducted interviews. Managed social media accounts and created engaging posts to maintain follower interest.

Journalism Reporting Social Media Management Interviewing Content Creation

Customer Service Representative

The Terabytes Advertising Brand

Sep 2019 - Apr 2020 (7 months)

Addressed and resolved customer issues, assisted with orders, and ensured timely delivery of products. Communicated effectively through various channels to provide information about products and services.

Customer Support Problem Solving Communication Order Processing Technical Support

Secondary School Teacher

Epiphany-Vine School

Sep 2017 - Aug 2019 (1 year 11 months)

Created lesson plans for subjects including Chemistry and Biology, supervised lab sessions, and evaluated student performance. Participated in meetings and training sessions to enhance teaching skills.

Teaching Lesson planning Curriculum Development

Education

Degrees, certifications, and relevant coursework

Delta State University

Bachelor of Science, Biochemistry

2019 - 2023

Graduated with a Bachelor of Science in Biochemistry, focusing on various specialized areas including Immunology, Enzymology, Genetic Engineering, Nutritional Biochemistry, Organic Chemistry, and Pharmaceutical Biochemistry.