Open to opportunities

Oscar Fonseca

@oscarfonseca

Message

I’m a Senior Business Analyst driving ERP/WMS transformations in logistics.

India

Message

What I'm looking for

I’m looking for a senior business analyst role where I can lead global ERP/WMS transformations, partner with AI/ML teams, and deliver KPI-driven improvements across shipping, logistics, and warehousing.

I bring 22 years of experience in business analysis and digital transformation across global operations in shipping and logistics. I lead large-scale ERP/WMS implementations across multiple geographies—standardizing logistics operations and deploying digital tools that improve business productivity.

In my roles, I own end-to-end requirement gathering, BRD documentation, change request analysis, and delivery work covering UAT, data readiness, deployment validation, and post-go-live support. I also build KPI visibility through Power BI dashboards, partner with AI/ML teams on functional and data requirements, and ensure system integrations with global stakeholders such as customers, customs, ports, and logistics partners.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst – IT

Current

ECU Worldwide / Allcargo Global Logistics

Sep 2010 - Present (15 years 10 months)

Led global ERP implementations integrating Microsoft Dynamics AX/D365 with CRM, enabling standardized operations across multiple geographies. Managed WMS deployments, requirement gathering/BRD documentation, UAT and go-live support, KPI reporting with Power BI, and integration with global customers, customs, ports, and logistics partners.

ERP Implementation Microsoft Dynamics AX Microsoft Dynamics 365 CRM WMS UAT Power BI KPI Reporting System Integration Root Cause Analysis

Team Leader – Shipping & Documentation

Atraco Industrial Enterprises

Mar 2010 - Sep 2010 (6 months)

Led shipping documentation and logistics coordination to ensure compliance with international trade standards. Streamlined documentation workflows to improve turnaround time and operational accuracy.

Shipping Documentation Logistics Coordination International Trade Compliance

Assistant Manager – Shipping & Logistics

Indicaa Group

May 2008 - Nov 2009 (1 year 6 months)

Managed end-to-end logistics operations, optimizing delivery timelines and cost efficiency across regions. Negotiated contracts with shipping lines and logistics vendors, and delivered MIS reports and business insights for decision-making.

Logistics Operations Efficiency Contract Negotiation Vendor Management Business Insights

Executive – Port Operations

Maersk India

Apr 2006 - May 2008 (2 years 1 month)

Managed cargo operations and transport logistics while ensuring SLA compliance for global clients. Coordinated customs clearance and regulatory processes to minimize delays and improved operational efficiency through vendor allocation and haulage tracking.

Cargo Transportation & Logistics SLA Management Customs Clearance Regulatory Compliance Quality Improvement

Business Analyst – Middle East & Africa

P&O Nedlloyd India

Jun 2003 - Mar 2006 (2 years 9 months)

Delivered application support and incident management to ensure system uptime across multiple regions. Served as a liaison between business users and development teams, translating requirements into functional specifications and managing the end-to-end issue resolution lifecycle.

Application Support Incident Management Business Analysis Requirements Gathering Functional Specifications Issue Resolution