I tracked shipments and communicated ETAs to clients at S&S Brokerage Inc, after supporting account acquisition and providing freight quotations. At Luthra Interface Solutions Pvt. Ltd, I gathered client requirements and identified discrepancies in work orders to improve coordination between clients and production teams.
At Solbeg India Ltd, I tracked 120 work orders daily and coordinated urgent service requests. In my projects, I built customer behavior and HR analytics dashboards, analyzed e-commerce data with SQL, and authored a business requirements document for a retail reporting dashboard.

