Open to opportunities

Muhanguzi Rolland

@muhanguzirolland

Message

Dedicated and detail-oriented professional with experience in customer service and administrative su

Uganda

Message

What I'm looking for

Seeking a role that leverages my customer service and administrative skills, with opportunities for growth in a supportive team environment.

I am a detail-oriented and organized individual with experience in customer service and administrative support. I have a proven track record of providing exceptional service, ensuring seamless transactions, and maintaining accurate records. My experience as a receptionist at Barroma Hillside Primary School has honed my communication and interpersonal skills, allowing me to build strong relationships with students, parents, and staff.

In my role as a cashier at Biguli Dairy Farmers, I developed proficiency in cash handling, sales processing, and inventory management. I consistently met or exceeded daily sales targets and provided excellent customer service, resolving inquiries and issues effectively. My ability to work in fast-paced environments and collaborate with colleagues has been key to achieving store goals.

I hold a High School Diploma in Mathematics, Economics, and Art from St Julian High School, where I developed strong analytical and creative skills. I am proficient in Microsoft Office and have certifications in soft skills for career success and digital marketing. I am eager to bring my skills and experience to a new role, contributing to a positive and efficient work environment.

Experience

Work history, roles, and key accomplishments

Receptionist

Barroma Hillside Primary School

Jan 2023 - Jan 2024 (1 year)

Managed front desk operations, ensuring a welcoming environment for students and visitors. Coordinated communication among staff and maintained accurate records of attendance and events. Provided administrative support and cultivated strong relationships within the school community.

Customer Service Communication Administrative Support Time Management Team Collaboration Data Management Organizational Skills

Cashier

Biguli Dairy Farmers

Jan 2023 - Jan 2024 (1 year)

Managed cash transactions and processed sales while providing exceptional customer service. Maintained accurate records of daily sales and collaborated with colleagues to meet sales targets, enhancing customer satisfaction and loyalty.

Customer Service Inventory Management Communication Team Collaboration

Education

Degrees, certifications, and relevant coursework

St Julian High School

High School Diploma, Mathematics, Economics, Art

Activities and societies: Active member of the debate club, designed posters for school events.

As I walked out of my high school gates after senior six, I felt a sense of pride and accomplishment. My combination of Mathematics, Economics, and Art had not only honed my analytical and creative skills but also taught me the value of perseverance. I had been an active member of the school's debate club, using my economics knowledge to argue on current issues.

Nyakasura School

Uganda Certificate Of Education, General Education

Activities and societies: Member of the drama club, class representative.

As I completed senior four, I reflected on my journey. I had grown from a shy freshman to a confident student leader. As a member of the school's drama club, I developed my public speaking skills and creativity. My experience in high school had not only prepared me academically but also instilled valuable life skills.

Sir Apollo Kaggwa School

Primary Leaving Examination, Primary Education

Completed the Primary Leaving Examination, which marked the end of my primary education. This foundational stage equipped me with essential skills for my future academic journey.