Open to opportunities

Orkhan Guliyev

@orkhanguliyev

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Experienced IT support specialist with strong communication skills.

Azerbaijan

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What I'm looking for

I am looking for a role that allows me to utilize my IT skills in a dynamic environment, with opportunities for growth and collaboration.

As an experienced IT support specialist and SMM professional, I leverage my technical and communication skills to solve problems and create new opportunities. I confidently work with technology, ensuring quality solutions and a high level of service.

Currently, I am employed at Mir Vkusa MMC, where I handle customer inquiries related to technical issues, diagnose and resolve software, hardware, and network problems, and execute marketing campaigns on social media. My previous roles have equipped me with a solid foundation in targeting strategies and audience analysis, enhancing my ability to drive effective campaigns.

Experience

Work history, roles, and key accomplishments

Current

IT Helpdesk - SMM

Current

Mir Vkusa MMC

Mar 2023 - Present (2 years 2 months)

As an IT Helpdesk and SMM specialist, I handle customer inquiries related to technical issues, diagnose and resolve software, hardware, and network problems, and manage social media marketing campaigns. I ensure compliance with company policies while providing high-quality service.

Technical Support Problem Solving Customer Service Social Media Management Marketing Campaigns Communication Skills Budget Management

Targeting Specialist

Sky Advertising

Jun 2020 - Oct 2020 (4 months)

In my role as a Targeting Specialist, I utilized tools like Google Adsense and Google Analytics to analyze audience data, develop campaign strategies, and optimize performance. I focused on the tourism sector to enhance campaign effectiveness through strategic decision-making.

Google AdSense SEO Google Analytics Campaign Strategy Data Analysis Digital Marketing Performance Optimization

IT Support - SMM Intern

Sky Agency

May 2019 - Jun 2020 (1 year 1 month)

As an IT Support intern, I was responsible for checking computer functionality, troubleshooting issues, managing the agency's website, and handling social media accounts to attract new clients.

Technical Support Social Media Management Troubleshooting Communication Skills Teamwork