At MASCOTAS FLY GO, I supported clients arranging national and international pet transport, preparing and following up on quotes and coordinating services with drivers and providers. I also handled client questions across WhatsApp, email, calls, and social media, and supported customers through documentation and service issues.
Previously, I worked in customer support, loan origination, and collections at LIBGOT SA, SOLVENTA SA, IBR LATAM C.A., and HY CITE BA SRL. My work included following up with clients, reviewing documentation, negotiating payment agreements, and handling account and product inquiries.
