At TopRate Transfer Pty Ltd, I lead UX and UI design for an AML and KYC compliance platform covering customer verification, transaction monitoring, risk assessment, case management, and AI-assisted workflows. I redesigned end-to-end flows to increase affiliate onboarding completion to 70%.
I also improved task completion by 35% through usability testing and workflow simplification, and reduced design-development rework by 40% by strengthening documentation, component use, and handoff standards. I built and scaled a design system and work with product managers and developers in agile sprints.
Previously at TopRate Transfer Pty Ltd, I redesigned transfer and onboarding flows, increasing completion rates by 27% and 60%, respectively. At PaxAlpha Ltd, I redesigned the Alpha kole ct Customer and Agent applications using a shared design system, conducted user research, and designed two public-facing websites.
