Open to opportunities

Jay Mon

@jaymon

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Experienced UX/UI designer specializing in innovative digital experiences.

Australia

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What I'm looking for

I am looking for a role that values creativity and collaboration, where I can lead impactful design projects and mentor others.

I am a Lead UX/UI Designer with over 10 years of industry experience, specializing in creating innovative designs for marketing collateral, branding, websites, and apps. My journey has been marked by a commitment to enhancing user experiences through thoughtful design and strategic collaboration. I have successfully led projects for major clients, including ACFS, Betfair, and RACV, where I focused on aligning user needs with business objectives.

Throughout my career, I have demonstrated a strong ability to restore client confidence and improve design processes. My role as an Advisory Consultant for ACFS involved leading experience design initiatives that rebuilt trust with stakeholders and ensured alignment between business goals and user experience. I have a proven track record of optimizing workflows, enhancing usability, and mentoring junior designers to advocate for user-centered design principles.

My expertise in tools like Figma, AdobeXD, and Sketch, combined with my experience in UX research and design thinking, allows me to create user-friendly interfaces that drive engagement and satisfaction. I am passionate about leveraging my skills to contribute to impactful projects that prioritize user experience and foster collaboration across teams.

Experience

Work history, roles, and key accomplishments

Advisory Consultant - Lead Experience Design

Dbiz Solution

Oct 2024 - Apr 2025 (6 months)

Led experience design for ACFS, rebuilding trust with stakeholders and ensuring alignment between business objectives and user experience goals. Introduced a Priority Canvas framework to streamline decision-making and ensure UX priorities aligned with business goals.

UX Writing Project Recovery UX Research Design Thinking Wireframing Usability Testing UI Design Product Design Responsive Design

Senior Product Designer

Betfair

May 2022 - Oct 2024 (2 years 5 months)

Led the full redesign of Betfair’s betting education and content hub, ensuring it was fully responsive across both desktop and mobile. Conducted in-depth competitor analysis to identify trends and user needs within the betting industry, influencing critical design decisions across the Betfair platform.

Competitor Research UX Strategy Prototyping User Engagement Conversion Rate Optimization

Senior UX/UI Designer

RACV

Jan 2022 - Apr 2022 (3 months)

Led the UX/UI redesign for RACV’s new initiative aimed at attracting more members through a referral-based program. Redefined and optimized the functionality of dashboards for each plan owner and their invited members, designing tailored dashboards for each tier.

UX UI Design Prototyping User Testing Figma Responsive Design

Senior UX Designer

IAG

May 2020 - Dec 2021 (1 year 7 months)

Played a key role in redesigning the NRMA site for IAG, focusing on enhancing the user experience across its diverse service offerings. Led the design efforts to ensure Roadside Assistance and other insurance services were treated as distinct projects, creating unique user flows and navigation structures.

User Centered Design User Research Usability Testing Wireframing Prototyping

UX/UI Designer

Harvey Norman

Jan 2019 - May 2020 (1 year 4 months)

Worked on enhancing Harvey Norman's eCommerce platform, focusing on optimizing key shopping features, including the 'Add to Cart' functionality, product filtering, and checkout processes. Redesigned elements to simplify product browsing and streamline the purchasing flow, leading to a more user-friendly shopping experience.

User Experience Responsive Design Filtering UI Design Desktop Accessibility

UI Designer

JB Hi-Fi

Dec 2017 - Jan 2019 (1 year 1 month)

Led UI enhancements for the 'Add to Cart' functionality, product filtering, and checkout process, improving the visual experience and boosting conversion rates. Designed intuitive user interfaces for search, filtering, and navigation, making product discovery more seamless and visually engaging.

Customer Insights Analytics Conversion Rate Optimization User Interface Design

UX/UI Designer

Coles

Jul 2015 - Dec 2017 (2 years 5 months)

Improved key shopping features, including product browsing, 'Add to Cart,' and checkout flow, boosting user experience. Designed mobile-first, responsive interfaces for mobile, tablet, and desktop, increasing engagement and conversions.

Responsive Design User Research Collaboration User Experience Product Browsing Checkout Flow User Centered Design

Education

Degrees, certifications, and relevant coursework

Unknown

Bachelor in Digital Communications and Media, Digital Communications and Media

Studied the fundamentals of digital communications and media, covering various aspects of digital content creation and dissemination. Gained expertise in media strategies and communication techniques.