Open to opportunities

Opeyemi Olaniyan

@opeyemiolaniyan

Message

Results-driven Virtual Assistant with expertise in Customer Relations.

Nigeria

Message

What I'm looking for

I am looking for a role that values continuous learning and offers opportunities for growth in customer experience and digital productivity.

I am a results-driven Virtual Assistant with a strong background in Customer Relations and Marketing. My proven track record of delivering top-notch service to clients showcases my special talent for resolving complex customer issues. I utilize my distinctive blend of skills to provide expert administrative support, facilitating effortless communication and exceptional customer experiences in virtual environments.

In my recent role as a Social Media Manager at ArrysNFT, I developed compelling content that engaged over 500 influencers, showcasing my storytelling expertise. I also created and delivered a highly impactful strategy for social media marketing. Previously, as a Relationship Manager at Showglass Media Intl., I built and nurtured a portfolio of high-value client relationships, leveraging my exceptional communication and negotiation skills to deliver mutually beneficial solutions.

Experience

Work history, roles, and key accomplishments

Current

Content Manager

Current

Odystorm

Mar 2024 - Present (1 year 6 months)

Developed and managed content for Odystorm, a crypto project, driving engagement and brand awareness through strategic content creation and curation.

Content Management Brand Awareness Content Creation Digital Marketing

Current

Social Media Manager

Current

ArrysNFT

Jan 2024 - Present (1 year 8 months)

Developed compelling content for social media pages, engaging over 500 influencers and showcasing storytelling expertise. Created and delivered a highly-impact strategy for social media marketing.

Social Media Marketing Content Creation Influencer Marketing Strategy Development Brand Awareness

Relationship Manager

Showglass Media Intl.

Aug 2022 - Aug 2023 (1 year)

Built and nurtured a portfolio of high-value client relationships, leveraging exceptional communication and negotiation skills to deliver mutually beneficial solutions. Collaborated with cross-functional teams to develop targeted marketing initiatives.

Client Relationship Management Communication Skills Negotiation Team Collaboration

Customer Service Manager

Opeyemi Store

May 2019 - Aug 2020 (1 year 3 months)

Developed and implemented strategic plans to enhance customer experience, resulting in improved loyalty and retention rates. Fostered a culture of excellence, empowering team members to take ownership of customer issues.

Customer Experience Team Leadership Strategic Planning Problem Solving Customer Retention

Education

Degrees, certifications, and relevant coursework

Obafemi Awolowo University

Bachelor of Arts, English Language

2014 - 2018

Studied English Language, focusing on literature, linguistics, and communication skills, which enhanced my ability to analyze texts and articulate ideas effectively.