Onyinye User

I’m a Registered Nurse and versatile professional with strong experience in healthcare administration, claims management, and customer service. I’m certified in BLS, ACLS, and PALS, and I bring a calm, patient-focused approach that supports both clinical care and client satisfaction.

In my claims work, I processed insurance claims with accuracy and compliance, and I resolved client complaints and inquiries with empathy and efficiency. In contact center roles, I handled high-volume inbound and outbound calls professionally, assisted clients with service-related issues, and maintained accurate client records and reports.

I also volunteer with local hospitals, supporting clinical teams to strengthen nursing practice, enhance patient care, and improve teamwork. I’m well-suited for hospital roles, HMOs, remote work, and freelance opportunities where communication, conflict resolution, and administrative support are essential.