Open to opportunities

Brenda Harford

@brendaharford

Message

Registered Nurse with 4+ years delivering evidence-based patient care and healthcare operations leadership.

Nigeria

Message

What I'm looking for

I seek a Nursing officer role to contribute to quality healthcare delivery and professional development, combining evidence-based patient care with clinical leadership, strong communication, and accurate administrative support.

I’m a dedicated and compassionate Registered Nurse with over 4 years post-qualification experience in both clinical and administrative practice. I focus on delivering evidence-based patient care while bringing strong critical thinking, communication, and interdepartmental collaboration to every setting.

In my most recent work, I served as a Claims Officer / Call Center Nurse, handling daily call center operations for authorization and verification requests. I vet and process healthcare claims using NHIS tariffs for various schemes (FHIS, NYSC & NHIS), collaborate with over 1000 healthcare facilities for resolution and service approvals, and ensure timely billing with payment scheduling within 2 weeks while maintaining compliance with NHIS standards and regulatory updates.

Clinically, I’ve delivered patient-centered care in general and pediatric settings, including medication administration, wound care, and continuous vital monitoring. I’ve also supported preterm and risk evaluations, conducted basic lab investigations (e.g., urinalysis), and contributed to polio and COVID-19 vaccination campaigns as an Independent Monitor—ensuring cold chain compliance, coverage, and accurate reporting to supervisors.

Experience

Work history, roles, and key accomplishments

Current

Biomarker Technician

Current

Federal Ministry of Health & National Population Commissions

Jan 2025 - Present (1 year 5 months)

Supported a national demographic health survey on malnutrition by collecting and managing biomarkers as part of survey activities. Maintained accurate data handling and documentation to support reporting needs.

Malnutrition Monitoring Clinical Documentation Data Collection Microsoft Word Microsoft Excel

Claims Officer / Call Nurse

Zuma Health Trust Limited

Jan 2021 - Jan 2025 (4 years)

Managed daily call center operations, handling authorization and verification requests and coordinating resolution with healthcare facilities. Vetted and processed NHIS claims using FHIS/NYSC/NHIS tariffs for 1,000+ facilities, ensuring billing and payment scheduling within 2 weeks while maintaining NHIS compliance.

Medical Billing NHIS Tariffs Authorization FHIS NYSC NHIS Claims Processing Compliance Monitoring Microsoft Excel

Registered Nurse (Peds & Gen)

Blue Gloves Specialist Clinic

Jan 2021 - Present (5 years 5 months)

Delivered patient-centered nursing care across pediatrics, obstetrics, and adult medical units. Administered medications, performed wound care, monitored vitals, conducted health assessments (including preterm/risk evaluations), and carried out basic lab investigations such as urinalysis.

Pediatric Nursing Wound Care Vital Signs Monitoring patient assessment Preterm Risk Evaluation Nursing Documentation Urinalysis

Student Nurse Intern

Immanuel General Hospital

Jan 2020 - Present (6 years 5 months)

Provided general nursing support in medical and surgical wards, assisting with pre-operative and post-operative patient care and documentation. Supported continuity of care through accurate records and team collaboration.

Post Operative Care Assistance Nursing Documentation Team Coordination Communication