At Quest Medicare -HMO, I supervise daily contact centre operations, handle escalated patient concerns, and maintain patient documentation using electronic healthcare systems.
I’ve also reviewed medical claims for clinical appropriateness and policy compliance, processed authorizations, and helped resolve patient and provider billing inquiries.
At Quest Oil Group, I provided workplace medical support, first aid, and emergency response. I also conducted health assessments and supported fitness-for-work evaluations.
At Ekiti State University Teaching Hospital (EKSUTH), I provided nursing care and patient assessment in the ER unit, monitored changes in patients’ conditions, and maintained clinical records.
