Open to opportunities

Omogun Samuel

@omogunsamuel

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Data Analyst specializing in fintech operations, risk analytics, and collections performance.

Nigeria

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What I'm looking for

I’m looking for a fintech role where I can own analytics for collections, risk, and fraud—building dashboards and KPI frameworks that improve recovery decisions, reduce operational friction, and support data-driven growth.

I’m a Data Analyst with 4+ years of experience in fintech operations, digital lending, collections strategy, and performance analytics. In my current role, I lead a 17-member in-house and external loan collection team across Nigeria, Uganda, and Zambia, managing 12 debt collection agencies and supporting recovery operations across 600,000+ accounts.

I build KPI frameworks and dashboards using SQL, Excel, Tableau, Power BI, Metabase, and Python, translating analytics into actionable recommendations for senior leadership and HQ planning. I’ve also delivered impact like reducing manual reporting workload by 20%, developing interactive Tableau dashboards (3+), running SQL-based customer funnel analysis, and applying Python RFM segmentation to identify churn-risk and high-value customer groups.

Experience

Work history, roles, and key accomplishments

Current

Loan Collection Team Lead

Current

FairMoney Microfinance Bank

Jan 2025 - Present (1 year 6 months)

Led a team of 17 collections specialists and managed 12 external debt collection agencies across Nigeria, Uganda, and Zambia, achieving 100%+ monthly recovery targets. Developed Excel reporting frameworks and monitored KPIs (recovery rates, DPD segmentation, roll rates, and M0) to support proactive recovery and compliance.

Collections Management Team Leadership Vendor Management SLA Management KPIs Excel reporting Identity Verification NIN Credit Bureau Data Stakeholder Management Cross Functional Collaboration Performance Management

Data Analytics Intern

SIDONPAY

Jan 2026 - Jun 2026 (5 months)

Built Tableau dashboards to monitor onboarding, transaction performance, retention, and fraud trends. Conducted SQL-based customer funnel analysis, designed KPI frameworks, and presented recommendations to stakeholders across product, operations, and risk.

Tableau Dashboard Development KPIs Internal Data Needs Assessment SQL Funnel Analysis Fraud Analytics Transaction analysis Data Driven Decision Making

Collections Specialist

FairMoney Microfinance Bank

Mar 2023 - Dec 2024 (1 year 9 months)

Managed delinquent customer repayment support via calls, SMS, and WhatsApp while negotiating repayment arrangements. Consistently exceeded monthly recovery targets and mentored collections specialists to help achieve 100%+ monthly team targets.

Collections Management SMS WhatsApp Delinquency Management Mentor

Collections Agent

PalmPay

Mar 2022 - Mar 2023 (1 year)

Handled repayment inquiries and negotiated payment plans for delinquent accounts in a high-volume digital lending environment. Used phone calls, SMS, and in-app communication to improve repayment performance and helped customers resolve device access restrictions related to defaults.

Debt Collection SMS In App Payment Plan Management Customer Support Device Access Restriction Resolution