Looking for a job

Omaatla Andreck

@omaatlaandreck

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I deliver customer service, virtual assistance, and administrative support.

Botswana

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What I'm looking for

I'm looking for a customer service, virtual assistant, or administrative support role where I can manage client communication, scheduling, records, and day-to-day operations while delivering positive customer experiences.

I've supported clients and teams across front desk operations, event delivery, claims processing, and freelance makeup services.

At AFSIC – Investing in Africa, I registered attendees, managed a small team of facilitators, scheduled break-off meetings, set up presentations, and captured audience questions for speakers and panelists. I also coordinated with remote teams through online platforms, email, and chat.

At Gaborone Physiotherapy Clinic, I handled patient and medical-aid calls, billing, medical-aid claims, mail correspondence, and patient scheduling while building relationships with new and existing patients.

As a freelance professional makeup artist, I manage bookings, schedules, consultations, and client communication independently. I collaborate with photographers, performers, and creatives to deliver personalised services and desired visual outcomes.

Experience

Work history, roles, and key accomplishments

Current

Professional Makeup Artist

Current

Freelance

Jan 2017 - Present (9 years 8 months)

Provided professional makeup services for photoshoots, events, performances, and private clients. Managed bookings, schedules, and client communication independently.

Customer Service Client Communication Appointment Scheduling Consultation Collaboration

Receptionist and Event Staff

AFSIC - Investing in Africa

Jan 2018 - Dec 2023 (5 years 11 months)

Registered attendees, managed a small team of facilitators, scheduled breakoff meetings, and set up presentations for speakers and panelists. Captured audience questions and communicated with team members through online platforms.

Event Coordination Team Management Scheduling Communication Skills Remote Collaboration

Receptionist and Claims

Gaborone Physiotherapy Clinic

Jan 2011 - Dec 2011 (11 months)

Handled calls with patients and medical aid personnel, billed clients, processed medical aid claims, and managed client interactions. Ensured zero overlap with patients and strengthened relationships with new and existing patients.

Customer Service Claims Processing Billing Communication Skills Client Relations