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@oluwatobiafuye
Reliable Remote Dispatcher and Data Entry Specialist with 4+ years experience.
United StatesAs a dedicated Remote Dispatcher and Data Entry Specialist, I bring over four years of experience in logistics coordination, administrative support, and customer service. My expertise lies in managing dispatch operations, maintaining accurate records, and processing large volumes of data with exceptional speed and accuracy. I pride myself on providing outstanding customer support through effective communication, ensuring client satisfaction and efficient problem resolution.
Throughout my career, I have successfully scheduled and dispatched service technicians across multiple U.S. regions, managed work orders, and utilized dispatch software to track field performance. My efforts have led to a 20% reduction in scheduling errors and improved technician response times. I am proficient in various dispatch systems and Microsoft Office applications, and I have a strong commitment to maintaining HIPAA compliance while handling sensitive data.
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Work history, roles, and key accomplishments
Independent Contractor
Entered, updated, and maintained sensitive customer and medical records in secure databases, working with healthcare and logistics clients to manage prescription scripts, invoices, and scheduling data. Maintained 98%+ accuracy on data audits and responded to email inquiries.
Independent Contractor
Entered, updated, and maintained sensitive customer and medical records in secure databases, working with healthcare and logistics clients to manage prescription scripts, invoices, and scheduling data. Maintained 98%+ accuracy on data audits and responded to email inquiries.
Gilbarco Veeder-Root
Aug 2021 - Feb 2025 (3 years 6 months)
Scheduled and dispatched service technicians across multiple U.S. regions, managing work orders and coordinating with clients in real time. Utilized dispatch software and communication platforms to track field performance, reducing scheduling errors and improving technician response time by 20%.
Gilbarco Veeder-Root
Aug 2021 - Feb 2025 (3 years 6 months)
Scheduled and dispatched service technicians across multiple U.S. regions, managing work orders and coordinating with clients in real time. Utilized dispatch software and communication platforms to track field performance, reducing scheduling errors and improving technician response time by 20%.
ABC Trucking Company
Jan 2015 - Present (10 years 10 months)
Oversaw daily operations for 50+ fleet vehicles, including route optimization and maintaining compliance with DOT regulations. Communicated with clients via phone and email to provide real-time delivery updates and handled service-related concerns.
ABC Trucking Company
Jan 2015 - Present (10 years 10 months)
Oversaw daily operations for 50+ fleet vehicles, including route optimization and maintaining compliance with DOT regulations. Communicated with clients via phone and email to provide real-time delivery updates and handled service-related concerns.
XYZ Logistics
Jan 2012 - Present (13 years 10 months)
Updated schedules and monitored driver logs for efficiency and accuracy, handling customer inquiries through calls and email for timely resolutions. Analyzed delivery trends to streamline dispatch procedures.
XYZ Logistics
Jan 2012 - Present (13 years 10 months)
Updated schedules and monitored driver logs for efficiency and accuracy, handling customer inquiries through calls and email for timely resolutions. Analyzed delivery trends to streamline dispatch procedures.
123 Courier Services
Jan 2009 - Present (16 years 10 months)
Coordinated dispatch of 20+ delivery vehicles, creating route plans and maintaining detailed daily reports. Communicated with clients to confirm deliveries and resolve delays.
123 Courier Services
Jan 2009 - Present (16 years 10 months)
Coordinated dispatch of 20+ delivery vehicles, creating route plans and maintaining detailed daily reports. Communicated with clients to confirm deliveries and resolve delays.
Degrees, certifications, and relevant coursework
Associate Degree, General Studies
Completed an Associate Degree program, gaining foundational knowledge and skills relevant to various professional fields. Focused on core academic subjects and practical applications to prepare for further education or entry-level positions.
Software and tools used professionally
United StatesYou can contact Oluwatobi and 90k+ other talented remote workers on Himalayas.
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