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OLIVIA NASR

@olivianasr

Administrative assistant at ETP Jardins & Clôtures, supporting day-to-day operations and serving customers in three languages.

France

Message

At ETP Jardins & Clôtures, I provided day-to-day administrative support in Roquefort-la-Bédoule.

At COM O LIBAN, I organise customer orders and manage client communication. I also prepare and arrange catering for private events serving up to 30 guests.

At Unicart Honda–RangeRover, I supported customers in a multilingual environment and followed up on automotive parts and customer complaints. I speak French, Arabic and English, and have experience with administrative support, customer service and after-sales support.

Experience

Work history, roles, and key accomplishments

Current

Caterer for Private Clients

Current

COM O LIBAN

Jan 2021 - Present (5 years 9 months)

Organise customer orders and manage client communication. Prepare and arrange catering for private events serving up to 30 guests.

Customer Service Order Processing Client Communication Catering Event Planning Food Preparation Food Hygiene Safety Procedures

Administrative Assistant

ETP Jardins & Clôtures

Jan 2023 - Jan 2025 (2 years)

Provided day-to-day administrative support.

Administrative Support Document Management Record keeping Invoicing Purchasing Order Processing Stock Monitoring Communication Skills And Task Organization Prioritization Telephone Enquiries Customer Guidance Survey information gathering Ticketing Food Hygiene Safety Procedures

Trilingual After-Sales and Customer Service Representative

Unicart Honda–RangeRover

Jan 2008 - Jan 2010 (2 years)

Supported customers in a multilingual environment. Followed up on automotive parts and customer complaints.

Customer Service After Sales Support Multilingual Communication Complaint Handling Automotive Parts Follow up

Marketing Assistant / Telephone Customer Service Representative

Carniel Marketing

Jan 2005 - Jan 2008 (3 years)

Supported government communications aimed at older people requiring assistance during heatwaves. Provided telephone support and relayed relevant information.

Marketing Phone Support Customer Service Communication Skills Relay Government Communications