olivia monteleone
@oliviamonteleone
Retail and dispensary manager with 4+ years leading teams, ensuring compliance, and delivering high-touch customer service.
United StatesWhat I'm looking for
I’m a people-first manager with 4+ years of retail management experience, known for staying “bright, bubbly, and social” while driving consistent results. I build strong relationships with customers and teammates to create comfortable, equitable experiences that improve longevity and retention.
In medical dispensary leadership, I maintained a clean, secure environment and followed all company and state regulations for handling and sales. I verified patient identification and licenses, trained others on HIPPA compliance, supported regulated paperwork, and educated customers on strains, terpenes, and cannabinoids.
I also bring hands-on operational strength: record keeping, book balancing, conflict resolution, scheduling, and cash-handling accuracy. I manage inventory, pricing, tagging, stock rotation, shelf restocking, and ensure accurate inventory lists while keeping the store visually well supplied.
I’m comfortable working across tools and training needs—interviewing, onboarding, and developing teams—while keeping communication clear with coworkers and external representatives. I also apply my creativity and organization through Canva, basic/intermediate graphic design, and video editing tools to support presentations and content.
Experience
Work history, roles, and key accomplishments
Dispensary Manager
Curative Growth
Apr 2024 - Present (2 years 2 months)
Maintained a clean, secure dispensary environment while ensuring West Virginia medical marijuana compliance and regulated sales/handling. Verified patient IDs and licenses, trained staff on HIPAA compliance, and assisted patients with completing regulated forms.
Store Manager
The Glass Lab
Jan 2022 - Apr 2024 (2 years 3 months)
Built customer retention by providing friendly, knowledgeable support and turning shoppers into regulars. Managed pricing, tagging, and inventory, and helped recruit, train, and onboard new crewmates to keep the store stocked and efficient.
Pet Sitter
Ann Oxley
Jun 2022 - Jun 2022 (0 months)
Created enrichment plans with daily vigorous exercise to keep animals healthy and stimulated. Administered medications per owner guidelines and maintained client retention through professional communication and high-quality care.
Substitute Teacher
St Francis Central Catholic School
Mar 2021 - Mar 2022 (1 year)
Covered K-8 classrooms by managing student needs, supporting classroom routines, and handling assignments and recordkeeping. Organized lesson plans for interim instruction using teaching software, supervised lunchroom/recess, and graded homework.
Recommended personalized beauty products and built makeup strategies for daily wear and special events. Supported reception by scheduling appointments and processing payments, and completed 100+ shipments per day with accurate picking and packing.
Cold Stone Crewmate
Cold Stone Creamery
Aug 2020 - Mar 2021 (7 months)
Prepared and produced menu items using standard recipes with requested changes for customer satisfaction. Kept workstations stocked and sanitized, verified order accuracy, and supported other team members by learning additional tasks.
Education
Degrees, certifications, and relevant coursework
Morgantown High School
High School Diploma, Secondary Education
Received a High School Diploma from Morgantown High School in 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring olivia?
You can contact olivia and 90k+ other talented remote workers on Himalayas.
Message oliviaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
