Olivia Coryea

Oversee daily operations, scheduling, and workflows to maintain efficient service in a fast-paced environment. Train and onboard new employees on operational procedures and compliance standards.

Mapped operational workflows and translated findings into standard process documentation to support improvement initiatives. Conducted stakeholder interviews and maintained Excel-based tracking tools for performance metrics.

Supported infection prevention and quality teams during Joint Commission preparation and compliance work. Designed and implemented a compliance initiative that increased hand hygiene adherence by 20%.

Provided administrative support including scheduling, front-desk operations, and electronic document management. Maintained organized records and supported efficient office processes.

Pursuing a Master of Public Management with a healthcare focus, expected to complete in December 2026.

Earned a Bachelor of Science in Public Administration and Health Management with minors in Marketing and Psychology.