Olive Agyapong
@oliveagyapong
IT Technician and Network Specialist in financial recovery operations, managing Oracle and MySQL databases and WLAN infrastructure.
GhanaWhat I'm looking for
At Receivership of 347 Microfinance & Savings Companies, I administered Oracle and MySQL databases supporting financial recovery operations across multiple branch locations. I also managed WLAN infrastructure and provided IT support, resolving hardware, software, and connectivity issues.
Previously, I installed desktop applications and election management systems for the Electoral Commission of Ghana through STL – Super Tech Ltd. At MP Infrastructure (Airtel Ghana NOC), I monitored network performance with OSS tools and managed network incident ticketing.
Experience
Work history, roles, and key accomplishments
IT Technician / Branch Representative
Receivership of 347 Microfinance & Savings Companies
Aug 2019 - Jul 2023 (3 years 11 months)
Administered Oracle and MySQL databases for financial recovery operations, led loan recovery and asset management initiatives, and provided end-to-end IT support in a high-pressure receivership environment.
IT Technician (Short-term Contract)
STL – Super Tech Ltd (Electoral Commission of Ghana)
Feb 2018 - Aug 2018 (6 months)
Installed and configured desktop applications and election management systems, managed LAN/WAN infrastructure, and resolved hardware and software issues for national elections.
NOC Technician
MP Infrastructure (Airtel Ghana NOC)
Jan 2015 - Dec 2016 (1 year 11 months)
Monitored network performance using OSS tools, managed trouble ticketing workflow, and conducted site monitoring to improve network stability and reduce downtime.
Education
Degrees, certifications, and relevant coursework
Advanced Information Technology Institute (AITI)
Cisco Certified Network Associate (CCNA), Network Engineering
2013 - 2014
Completed Cisco Certified Network Associate (CCNA) training at AITI in Accra, Ghana.
Advanced Information Technology Institute (AITI)
Computer Programming Certificate, Computer Programming
2007 - 2007
Earned a Computer Programming Certificate from AITI in Accra, Ghana.
Presbyterian Secondary School
WASSCE (West African Senior School Certificate), General Studies
2004 - 2007
Completed WASSCE (West African Senior School Certificate) at Presbyterian Secondary School in Bechem, Ghana.
Availability
Location
GhanaAuthorized to work in
Salary expectations
Job categories
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