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Oli JanesOJ
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Oli Janes

@oliuser3

I redesign complex digital products around how people actually work, from research through delivery.

United Kingdom
Message

What I'm looking for

I'm looking to improve complex products that no longer fit how people work, using research, testing and close collaboration with product, engineering and stakeholders to take practical designs through to delivery.

I'm redesigning LUSAS's structural-analysis experience, from setting up a run through reviewing results and producing reports, while rebuilding its website on a responsive CMS.

At Filter Agency, I led 17 engagements across insurance, hospitality, healthcare, charity and industrial software. My work includes a 13-step Homeprotect quote funnel that lifted completion 25–30%, and JD Wetherspoon's Order & Pay for 800+ pubs and hotels, where reorder lifted average order value 12%.

I've also designed 11 shipped AI systems at ElliotLyons, creating human-in-the-loop patterns for trustworthy outputs. Across compliance software, mobile products and operational tools, I use interviews, observation and testing to turn complicated work into clear interfaces.

Experience

Work history, roles, and key accomplishments

FA

Lead Product Designer

Filter Agency

Oct 2023 - Aug 2026 (2 years 10 months)

Design lead on 17 client engagements, running discovery, setting information architecture, designing interfaces, and handing off to front-end. Notable projects include redesigning a home insurance quote funnel, an equipment-rental ERP, and a charity website.

NO

Product Designer

Nothing

Jan 2023 - Dec 2023 (11 months)

Designed the Phone (2) launch site and reviewed the front-end of the phone's own interface.

Education

Degrees, certifications, and relevant coursework

University of the West of England, Bristol logoUB

University of the West of England, Bristol

Certificate of Higher Education, Business

2014 - 2018

Certificate of Higher Education in Business from UWE Bristol, completed between 2014 and 2018.

Nielsen Norman Group logoNG

Nielsen Norman Group

Gestalt Principles, UX Design

Completed the Gestalt Principles course by Nielsen Norman Group.

Interaction Design Foundation logoIF

Interaction Design Foundation

LLMs for UX Practitioners, UX Design

Completed the LLMs for UX Practitioners course by the Interaction Design Foundation.

University of the West of England logoUE

University of the West of England

Certificate of Higher Education, Business

2014 - 2018

Certificate of Higher Education in Business from UWE Bristol, completed between 2014 and 2018.

Tech stack

Software and tools used professionally

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