Abdirachman Mahamud - Pensions Advisor - NOW Pensions via First Source Solutions | Himalayas
Abdirachman MahamudAM
Open to opportunities

Abdirachman Mahamud

@abdirachmanmahamud

Detail-oriented pensions advisor with expertise in data analysis.

United Kingdom

What I'm looking for

I seek a role that fosters professional growth, values data-driven insights, and encourages collaboration.

I am a dedicated pensions advisor with a strong background in delivering accurate and compliant pensions administration services. My experience includes managing over 500 member accounts monthly, achieving a remarkable 99% accuracy rate in benefit calculations and member statements. I have developed Excel-based pension calculators that have automated manual processes, saving my team significant time and enhancing operational efficiency.

Throughout my career, I have consistently demonstrated my ability to analyze data and present insights effectively. I have produced monthly reports for senior management using tools like PowerPoint and Tableau, providing valuable insights into contribution trends and scheme participation rates. My commitment to compliance has resulted in a 10% reduction in audit findings, showcasing my ability to navigate complex regulatory environments while maintaining high standards of service.

In addition to my technical skills, I pride myself on my communication abilities, having responded to numerous employee inquiries with a solution-focused approach that has led to increased satisfaction scores. I am passionate about continuous learning and staying updated with industry regulations, ensuring that I can provide the best possible support to my colleagues and clients.

Experience

Work history, roles, and key accomplishments

NS

Pensions Advisor

NOW Pensions via First Source Solutions

Delivered accurate and compliant pensions administration services for over 500 members monthly, maintaining a 99% accuracy rate across benefit calculations and member statements. Conducted manual Defined Contribution (DC) pension calculations and built Excel-based pension calculators, automating projections and saving 15+ hours monthly.

LS

Personal Banking

Lloyds Banking Group via First Source Solutions

Provided prompt and professional responses to inbound calls from existing customers, achieving an average call resolution time of 4 minutes and a CSAT score consistently above 90%. Meticulously updated customer records with 99.8% data accuracy and collaborated on fraud prevention strategies, reducing dispute resolution time by 15%.

Education

Degrees, certifications, and relevant coursework

NS

Not specified

BSc (Hons), Economics

Activities and societies: Key Modules: Econometrics and Data Analytics | Financial and Managerial Accounting | Business Strategy and Research Methods | Advanced Microeconomics and Macroeconomics

Studied key modules including Econometrics and Data Analytics, Financial and Managerial Accounting, Business Strategy and Research Methods, and Advanced Microeconomics and Macroeconomics. Gained a comprehensive understanding of economic principles and their application in various sectors.

Tech stack

Software and tools used professionally

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