Olayinka Bamisaye
@olayinkabamisaye
Dedicated administrative virtual assistant with expertise in customer support.
What I'm looking for
I am an administrative virtual assistant with a strong background in providing executive-level support and managing high-volume customer inquiries. My recent experience at Kinplus has allowed me to enhance executive productivity through effective inbox management and data entry, significantly reducing inbox clutter by 30%.
In my role, I handle over 500 data entries monthly, ensuring data reliability and accuracy. I also conduct comprehensive web research and data mining projects, gathering targeted information to support decision-making processes. My commitment to maintaining high standards of communication and time management has led to a 95% customer satisfaction rate in my customer support role.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
Kinplus
Oct 2023 - Present (1 year 8 months)
Providing executive level support, managing inbox and calendar, and performing data entry. Improved inbox management processes, handled over 500 data entries monthly, and conducted web research to support decision-making.
Customer Support Representative
Kinplus
Oct 2023 - Present (1 year 8 months)
Delivered exceptional customer support, managing up to 30 inquiries daily with a 95% customer satisfaction rate. Ensured positive customer experiences through effective communication and phone etiquette.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture Abeokuta
Plant Breeding and Seed Technology
Alx Africa
Training Certificate, Virtual Assistance
2024 - 2024
Completed training in virtual assistance, focusing on administrative skills, data management, and customer support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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